There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

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Good pay and benefits.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative
Former Employee - Customer Service Representative
Recommends
Neutral Outlook
Disapproves of CEO

I worked at Verizon Wireless full-time (More than 3 years)

Pros

Good pay and benefits. Great bonus at the end of the year. Lots of time off available. Pretty flexible with scheduling. Most of the people you will work with are good, honest folks with a great sense of humor, and will make the job less of a chore.

Cons

Hard to move up or into a different department without "knowing the right people." Call center uses stack and rank which has been proven in countless corporations to be counter productive, and usually drives good employees away. (GM was the first to use stack and rank) Angry and ungrateful customers with too many first world problems to count.

Advice to Management

Work on career progression opportunities. You guys lose a lot of talent by not helping people get to where they want to be, or favoring other people that say all the right things but do all the wrong things.

Other Employee Reviews for Verizon Wireless

  1. Good company to work for.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Excellent benefits, great co-workers, and awesome perks you really can't get anywhere else. Great opportunities to work in other departments as long as you exceed the requirements.

    Cons

    Now we have to pay into our benefits, and they're shutting down offices left and right. Kinda scary. Union representation is effective and respected.


  2. Great company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Sales Manager in West Jordan, UT
    Current Employee - Assistant Sales Manager in West Jordan, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than 3 years)

    Pros

    Amazing Culture, great people, great benefits

    Cons

    No cons that I can think of.

    Advice to Management

    Continue doing what you are doing.


There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

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