There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

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Good pay and benefits.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative
Former Employee - Customer Service Representative

I worked at Verizon Wireless full-time (More than 3 years)

Recommends
Neutral Outlook
Disapproves of CEO
Recommends
Neutral Outlook
Disapproves of CEO

Pros

Good pay and benefits. Great bonus at the end of the year. Lots of time off available. Pretty flexible with scheduling. Most of the people you will work with are good, honest folks with a great sense of humor, and will make the job less of a chore.

Cons

Hard to move up or into a different department without "knowing the right people." Call center uses stack and rank which has been proven in countless corporations to be counter productive, and usually drives good employees away. (GM was the first to use stack and rank) Angry and ungrateful customers with too many first world problems to count.

Advice to Management

Work on career progression opportunities. You guys lose a lot of talent by not helping people get to where they want to be, or favoring other people that say all the right things but do all the wrong things.

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  1. always changing the industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Representative in Lumberton, NC
    Current Employee - Retail Sales Representative in Lumberton, NC

    I have been working at Verizon Wireless full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    tuition reimbursement, vacation and personal days and most of all pay

    Cons

    long hours, politics within districts

    Advice to Management

    promote on ethical work, not for packing numbers.

  2. Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Sales Manager in West Jordan, UT
    Current Employee - Assistant Sales Manager in West Jordan, UT

    I have been working at Verizon Wireless full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing Culture, great people, great benefits

    Cons

    No cons that I can think of.

    Advice to Management

    Continue doing what you are doing.

There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

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