There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

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good company with great benefits but focus is no longer on customers

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Retail Sales Representative in Wichita, KS
Current Employee - Retail Sales Representative in Wichita, KS

I have been working at Verizon Wireless full-time (More than 5 years)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

great benefits, if you have a good team you will enjoy working there

Cons

hours are crazy but it is retail

Advice to Management

there are some managers that do a great job at Verizon others should learn from them

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  1. Good company, always changing and increasing expectations.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Dublin, OH
    Current Employee - Customer Service Representative in Dublin, OH

    I have been working at Verizon Wireless full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company takes care of you. It tries to make work enjoyable and people are always there for job support.

    Cons

    Customers expect premium cell phone service but don't want to pay anything. Prepare for a lot of irate customers which can be stressful.

    Advice to Management

    Force customers to do the basic things like plan changes and bill reviews online and through IVR to save from wasting the company's time and money.


  2. Good Company for Benefits and Sales Pay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at Verizon Wireless full-time (More than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great health benefits and good pay when you make each quota.

    Cons

    Long hours and schedule changes a lot.


There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

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