There are newer employer reviews for Verizon Wireless

 

good company with great benefits but focus is no longer on customers

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Retail Sales Representative in Wichita, KS
Current Employee - Retail Sales Representative in Wichita, KS

I have been working at Verizon Wireless full-time (more than 5 years)

Pros

great benefits, if you have a good team you will enjoy working there

Cons

hours are crazy but it is retail

Advice to ManagementAdvice

there are some managers that do a great job at Verizon others should learn from them

Recommends
Neutral Outlook
No opinion of CEO

3000 Other Employee Reviews for Verizon Wireless (View Most Recent)

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  1.  

    Good company, always changing and increasing expectations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Dublin, OH
    Current Employee - Customer Service Representative in Dublin, OH

    I have been working at Verizon Wireless full-time (more than an year)

    Pros

    Company takes care of you. It tries to make work enjoyable and people are always there for job support.

    Cons

    Customers expect premium cell phone service but don't want to pay anything. Prepare for a lot of irate customers which can be stressful.

    Advice to ManagementAdvice

    Force customers to do the basic things like plan changes and bill reviews online and through IVR to save from wasting the company's time and money.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good Company for Benefits and Sales Pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at Verizon Wireless full-time (more than 3 years)

    Pros

    Great health benefits and good pay when you make each quota.

    Cons

    Long hours and schedule changes a lot.

    Recommends
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Verizon Wireless

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