There are newer employer reviews for Verizon Wireless

good company with great benefits but focus is no longer on customers

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Retail Sales Representative in Wichita, KS
Current Employee - Retail Sales Representative in Wichita, KS

I have been working at Verizon Wireless full-time (more than 5 years)

Pros

great benefits, if you have a good team you will enjoy working there

Cons

hours are crazy but it is retail

Advice to ManagementAdvice

there are some managers that do a great job at Verizon others should learn from them

Recommends
Neutral Outlook
No opinion of CEO
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  1. HORRIBLE place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Rochester, NY
    Former Employee - Customer Service Representative in Rochester, NY

    I worked at Verizon Wireless full-time (more than 5 years)

    Pros

    pay is ok but not worth the stress

    Cons

    there isnt enough space to note all of the cons/ I worked in the Rochester call center for over 6 years-was terminated for a petty reason during their "housecleaning". They will probably start hiring new people at a lower pay
    IF I COULD RATE THE COMPANY LESS THAN 1 STAR I WOULD HAVE

    Advice to ManagementAdvice

    start treating employees with respect.... MOST of f the management COULDNT take calls for 1 hour and do it correctly. They are real good at criticizing calls during coachings though.... There are always alot of people out on STD due to stress . NO job is worth that bs

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful

    I hated every minute of this place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TELESALES Representative in Folsom, CA
    Current Employee - TELESALES Representative in Folsom, CA

    I have been working at Verizon Wireless full-time (more than 3 years)

    Pros

    The money was good at first.

    Cons

    Management treated you like dirt. They cut commission every year which equated to a pay cut. They would expect you to basically mislead customers to agree to things they didn't need or want.

    Advice to ManagementAdvice

    Manage with integrity, motivate people to give you their very best instead of motivating with discipline. Actively listen to your employees just like you teach us to actively listen to our customers.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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