Verizon Wireless

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  • Work/Life Balance
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Good Job okPay for Entry Level

Customer Service Coordinator (Current Employee) Tampa, FL

Prostuition assistance (prepaid)
encouragement to increase knowledge w/ tech courses
great benefits
they match up to 6% for 401k giving u a 12% total contribution of salary
most supervisors are great at telling you how you can do better
associate director is more concerned with how the supervisors are treating you than your job performance
gives you the experience you need to go somewhere else
you learn about understanding your cellphone bill, device, tech support
learning to de-escalate a customer, self satisfaction
wonderful bonus every February
incentives for good job performance

Conshours are very family un-friendly
customer service, office is open 365 days a year
you have to be at the company 2-3 years in order to get a decent schedule
dealing with irate customers

Advice to Senior Managementsome can be more receptive but most are great. havent had many issues with management maybe others would say please give more info when asked

Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Avoid this employer unlike you can act like a drone.

    Anonymous Employee (Former Employee) Chandler, AZ

    I worked at Verizon Wireless


    Pros: Bar none the company offers the best services and great wireless products at fair prices.… Cons: Company allows its management to cross legal boundaries with respect to its treatment of employees. If you can produce results (at any cost) then you… Advice to Senior Management: Provide training to management and enforce your own mottos. No, I would not recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Not like it used to be...

    Retail Sales Representative (Current Employee) Los Angeles, CA

    I have been working at Verizon Wireless


    Pros: The hourly rate isn't bad and the benefits are great. 50% on wireless service is awesome but could be better. Tuition Reimbursement program… Cons: Commissions have decreased about 50% year over year. Very difficult to balance personal/work life. Hard to move up in position regardless of longstanding… Advice to Senior Management: Make sure your reps are happy and you will make… No, I would not recommend this company to a friend More
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