Verizon Wireless

www.verizonwireless.com
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There are newer employer reviews for Verizon Wireless

3 people found this helpful  

Amazing benefits, decent pay, great culture and nice facilities

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Bellevue, WA
Former Employee - Customer Service Representative in Bellevue, WA

I worked at Verizon Wireless full-time (more than a year)

Pros

The benefits are endless and the training is amazing. They pay you well, offer over time and give you recognition for hard work. The managers are all leaders, have great skills and every manager I had was amazing. This place truly breeds excellence as corny as that sounds.

Cons

High stress calls but they pay you well. Requesting time off is so impersonal and I tried to get my wedding day off which happened to be on Labor Day weekend, but I was denied because of seniority. This was 10 months in advance and you do this at the beginning of the year, but I was told to "just call in sick".

Advice to ManagementAdvice

Change the time off requesting slightly. Still keep the seniority, but make certain categories higher priority. For example, weddings, birthdays and graduations should be higher priority than simple vacation time. Family is more important than play time.

Recommends
Positive Outlook
No opinion of CEO

3491 Other Employee Reviews for Verizon Wireless (View Most Recent)

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  1. 4 people found this helpful  

    Cutting edge technology to go with top notch company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Store Manager in Honolulu, HI
    Former Employee - Retail Store Manager in Honolulu, HI

    I worked at Verizon Wireless full-time (more than 10 years)

    Pros

    Benefits are great! The pay is extremely competitive. Lots of extra perks like getting new phones and cool new gadgets

    Cons

    Bureaucracy that is a bit out of control. You will work and have very little opportunity to take a vacation even though the company preaches a work life balance.

    Advice to ManagementAdvice

    Cut the politics. Pay attention to your credo otherwise the the fiber that makes this company great will start to erode.

    Recommends
    Positive Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Telesales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TELESALES Representative in Folsom, CA
    Current Employee - TELESALES Representative in Folsom, CA

    I have been working at Verizon Wireless full-time (more than 3 years)

    Pros

    Great environment and strong support structure. lot of opportunities to make money and promote.

    Cons

    Need to be willing to work tons of overtime and be micromanaged, scheduling isn't the great and is determined by performance.

    Advice to ManagementAdvice

    Continue supporting reps.

    Recommends
    Positive Outlook
    Approves of CEO
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