There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

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Helpful (3)

Amazing benefits, decent pay, great culture and nice facilities

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Bellevue, WA
Former Employee - Customer Service Representative in Bellevue, WA

I worked at Verizon Wireless full-time (More than a year)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

The benefits are endless and the training is amazing. They pay you well, offer over time and give you recognition for hard work. The managers are all leaders, have great skills and every manager I had was amazing. This place truly breeds excellence as corny as that sounds.

Cons

High stress calls but they pay you well. Requesting time off is so impersonal and I tried to get my wedding day off which happened to be on Labor Day weekend, but I was denied because of seniority. This was 10 months in advance and you do this at the beginning of the year, but I was told to "just call in sick".

Advice to Management

Change the time off requesting slightly. Still keep the seniority, but make certain categories higher priority. For example, weddings, birthdays and graduations should be higher priority than simple vacation time. Family is more important than play time.

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  1. Helpful (4)

    Cutting edge technology to go with top notch company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Store Manager in Honolulu, HI
    Former Employee - Retail Store Manager in Honolulu, HI

    I worked at Verizon Wireless full-time (More than 10 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Benefits are great! The pay is extremely competitive. Lots of extra perks like getting new phones and cool new gadgets

    Cons

    Bureaucracy that is a bit out of control. You will work and have very little opportunity to take a vacation even though the company preaches a work life balance.

    Advice to Management

    Cut the politics. Pay attention to your credo otherwise the the fiber that makes this company great will start to erode.

  2. A technology company with great products & services hardly any help moving forward career wise.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Representative in Woodbridge, VA
    Former Employee - Retail Sales Representative in Woodbridge, VA

    I worked at Verizon Wireless full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great health, dental, & vision insurance, 401k is excellent, if you speak Spanish extra pay in your check each month, and vacation time. Paid month's worth of training and hotel. They pay for milage too if they need help in other stores.

    Cons

    No incentives to move up or help in growth for career opportunities. Taking away incentives for customers makes it hard to have a loyal foundation. You can feel you be stuck or get too comfortable the amount of money you take in monthly. Quota is ridiculous especially now focusing on accessories. Corporate does not understand how the sales floor works if they experienced selling themselves.

    Advice to Management

    Stop your favoritism and political decisions within the store and region.

There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

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