Verizon Wireless
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4 people found this helpful  

Don't start in customer service, if you don't want to be there long term

Anonymous Employee (Current Employee)

ProsGreat Benefits, Discounts, incentives, and working enviroment is good.

ConsOnce in Customer Service Department, it's hard to move out.


    Micro-managed mania!!

    Anonymous Employee (Former Employee)

    I worked at Verizon Wireless

    Pros: Great benefits..paid time off, sick days, personal days, etc. Decent pay… Cons: Supervisors constantly monitoring your every move. 30 mins for lunch but sometimes stuck on calls that go into your… Advice to Senior Management: Monitor your employees to a certain degree. No ones perfect… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO


    All in all, positive experience with this company.

    Verizon Wireless Retail Sales Representative (Former Employee) Boston, MA

    I worked at Verizon Wireless full-time for more than 3 years

    Pros: Co-workers. Performance based pay. Excellent benefits. Cons: Company politics. Focus on sales creates negative experience for customers.… Advice to Senior Management: Exhibit greater appreciation for the frontline employees because they fuel… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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