Verizon Wireless

  www.verizonwireless.com
  www.verizonwireless.com
There are newer employer reviews for Verizon Wireless

4 people found this helpful  

Don't start in customer service, if you don't want to be there long term

Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Verizon Wireless

Pros

Great Benefits, Discounts, incentives, and working enviroment is good.

Cons

Once in Customer Service Department, it's hard to move out.

3242 Other Employee Reviews for Verizon Wireless (View Most Recent)

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  1.  

    Micro-managed mania!!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon Wireless

    Pros

    Great benefits..paid time off, sick days, personal days, etc. Decent pay with no formal education, room for advancement. Long term employment possible.

    Cons

    Supervisors constantly monitoring your every move. 30 mins for lunch but sometimes stuck on calls that go into your break time. Quality Assurance call monitoring varies with every call despite being told to handle calls a certain way.

    Advice to ManagementAdvice

    Monitor your employees to a certain degree. No ones perfect so take that into consideration.

  2.  

    Great benefits few career opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Specialist in Sterling Heights, MI
    Current Employee - Solutions Specialist in Sterling Heights, MI

    I have been working at Verizon Wireless full-time (more than 8 years)

    Pros

    The company has competitive pay and 5 star benefits. Education and training are definitely a priority with decent management.

    Cons

    Opportunities for advancement are few and far between. You better become close friends with upper management or you can forget about moving up.

    Advice to ManagementAdvice

    Offer more genuine opportunities for advancement to your existing base of employees who specifically perform at a high level year after year.

    Recommends
    Neutral Outlook
    Approves of CEO
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