There are newer employer reviews for Verizon Wireless

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Corporate meat market

Former Employee - Customer Service Representative in Albuquerque, NM
Former Employee - Customer Service Representative in Albuquerque, NM

I worked at Verizon Wireless full-time

Pros

The training team and quality was excellent. Everything needed to know was taught in training before ever even taking a live call. Best training I've ever had with a call center.

Cons

Other employees were engaged in personal relationships that involved the quality of work in the call center. Intimate relationships were going on between lower level entry employees and management, along with most other employees dating among themselves making it feel very unprofessional and biased.

Advice to ManagementAdvice

Other employees were engaged in personal relationships that involved the quality of work in the call center. Intimate relationships were going on between lower level entry employees and management, along with most other employees dating among themselves making it feel very unprofessional and biased.

Doesn't Recommend
No opinion of CEO

3025 Other Employee Reviews for Verizon Wireless (View Most Recent)

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  1.  

    lots of pressure to perform and hit goals, money is all that is important

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon Wireless full-time

    Pros

    discount on wireless service, decent benefits.

    Cons

    poor upper management, poor communication, little training

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    They used to care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Asheville, NC
    Former Employee - Sales Representative in Asheville, NC

    I worked at Verizon Wireless full-time (more than 5 years)

    Pros

    Good pay and good benefits. Nice perk is the discount on your personal phone bill.

    Cons

    Horrible work/life balance, micromanaging to the point of harassment. They used to care about their employees and customers. I witnessed during my 7 year employment there the downfall of the company. They don't care about the happiness of their employees (which I've witnessed in the fact that the crew I worked with for 6 years, only a handful are left in the store I was at. I don't recognize anyone there now and it changes every time I go in). They work you into the ground and expect you to thank them for it.

    Advice to ManagementAdvice

    n/a

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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