There are newer employer reviews for Verizon Wireless

 

Worst job ever

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Rochester, NY
Former Employee - Customer Service Representative in Rochester, NY

I worked at Verizon Wireless full-time (less than an year)

Pros

Excellent and extensive paid training - that's really the only positive. You get paid (albeit, not much) to sit in a classroom for 7 weeks. If you get hired by them I would use that time to make money while you look for another job. Being a CSR for them will suck the life out of you. Oh, you do get a great employee discount on VZW phone plan

Cons

Pay sucks, schedules suck, as a CSR you are FORCED to sell things, customers are rude, never a break between calls, horrible morale

Advice to ManagementAdvice

Don't push numbers so much...be more supportive and provide more coaching rather than criticism

Doesn't Recommend
Negative Outlook
No opinion of CEO

3000 Other Employee Reviews for Verizon Wireless (View Most Recent)

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  1.  

    Great opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon Wireless full-time (more than an year)

    Pros

    Career mobility opportunities, great training, and great exposure opportunities with senior management

    Cons

    Due to the high speed nature of the industry, at times it can be high stress

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Educational, rewarding

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Assistant
    Former Employee - Executive Assistant

    I worked at Verizon Wireless full-time (more than 10 years)

    Pros

    Amazing place to work with high energy and goals

    Cons

    Contagious environment. Hard to maintain work life balance.

    Recommends
    Approves of CEO
There are newer employer reviews for Verizon Wireless

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