There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

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Worst job ever

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Rochester, NY
Former Employee - Customer Service Representative in Rochester, NY

I worked at Verizon Wireless full-time (Less than a year)

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

Excellent and extensive paid training - that's really the only positive. You get paid (albeit, not much) to sit in a classroom for 7 weeks. If you get hired by them I would use that time to make money while you look for another job. Being a CSR for them will suck the life out of you. Oh, you do get a great employee discount on VZW phone plan

Cons

Pay sucks, schedules suck, as a CSR you are FORCED to sell things, customers are rude, never a break between calls, horrible morale

Advice to Management

Don't push numbers so much...be more supportive and provide more coaching rather than criticism

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  1. rsc

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RSC
    Former Employee - RSC

    I worked at Verizon Wireless full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    great benefits and great products

    Cons

    sell or your be written up ...its a pretty bad sign when your coworker are all new except two sales consultant

    Advice to Management

    stop with the pressuring sales consults behind close doors to sell customers.....it feels like used cars


  2. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales Representative in Boca Raton, FL
    Former Employee - Sales Representative in Boca Raton, FL

    I worked at Verizon Wireless full-time (More than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great benefits. Opportunity for growth.

    Cons

    Retail is always a challenge.


There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

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