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2 people found this helpful  

Stay away from Verizon Landline managers

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Engineer Product Development  in  Warren, NJ
Current Employee - Engineer Product Development in Warren, NJ

I have been working at Verizon Wireless

Pros

Very high exposure to cutting edge projects, benefits are good. One of the few companies to give bonuses during the recession. Also receive profit sharing and long term incentives which is a nice second bonus if you're lucky to have gotten one. People are great to work with.

Cons

If you work for a manager that was either laid off or transffered from Verizon landline BE CAUTIOUS. Landline managers a bunch of idiot micro managers. Landline managers should stay out of wireless because the cultures clash and they just do not belong. Landline managers don't know squat about wireless technologies. Its so sad to see landline managers trying to act like they know what they are doing but everyone sees through the fakeness.

Advice to ManagementAdvice

IF you're from telco, do yourself a favor and learn about the wireless technologies. Stop micro managing your people to the point where you don't like the font being used in a specific presentation. Learn the wireless culture or else your employees will start to hate you.

Approves of CEO

2883 Other Employee Reviews for Verizon Wireless (View Most Recent)

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  1. 3 people found this helpful  

    It used to be a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Supervisor  in  Tampa, FL
    Current Employee - Customer Service Supervisor in Tampa, FL

    I have been working at Verizon Wireless

    Pros

    Compensation, benefits, location and interesting products.

    Cons

    In the past 10 years the management has gone from stellar to laughable. Each day there is a new theme on stats that need to be changed, unrealistic goals are set so that no one can obtain them. Supervisors bear the brunt of it all. All supporting departments that were crucial have been cut so that it is just representatives and supervisors. There are no promotions now, but 10 years ago ANYONE could get a supervisor or associate director position provided they work hard.

    Advice to ManagementAdvice

    If this continues, employee's are looking to get unionized. Unrealistic demands cause unsatisfactory performance at the end of the year, stop using outsourcers to take calls who promise the customer the moon and then take no accountability causing the employee's and their supervisor to have to issue the large credits. Fix the Premium SMS and megabyte billing issues which are a huge percentage of the call in rate.

    No opinion of CEO
  2. 2 people found this helpful  

    You are just a number.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive  in  Charlotte, NC
    Former Employee - Account Executive in Charlotte, NC

    I worked at Verizon Wireless

    Pros

    Great benefits! The best I have had at any company.

    Cons

    Management has the mentallity that the product will sale itself. You are considered just a number if you are not hitting your over inflated targets you will be fired and someone else will be brought in. I was an overachiever but still saw this happen to many well qualified and very good reps. There is no balance of work and personal life. You are told to not do any order entry or even return customers phone calls during the work day. All customers were directed to call centers for support. Anything besides cold calling and sales meeting will need to be done during off hours and we were told to report back to the office after dinner with our families to complete this work. Management also encourages you to use borderline unethical behavior to make sales. I elected to go elsewhere for employment.

    Advice to ManagementAdvice

    Local Management practices or personel need to be changed.

    Doesn't Recommend
    No opinion of CEO
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