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good place to work for the money, but not necessarily the integrity

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Retail Sales Representative  in  Kokomo, IN
Current Employee - Retail Sales Representative in Kokomo, IN

I have been working at Verizon Wireless

Pros

Good pay, good company, great benefits, room for advancement (prior to the economy challenges of today)

Cons

retail hours (horrible & changing), management style is poor & problems are never addressed head on, selling with integrity is supposed to be the core of who VZW is but the demands that are pressured on the sales reps makes it almost impossible to sell with integrity & meet company objectives & goals. so in order to sell with integrity, you will not most likely hit your numbers to get paid. frustrating!!!

Advice to ManagementAdvice

walk a mile in the reps shoes- for one month to see how ridiculous the demands that management put on employees. If we did everything asked of us, a sales transaction would take 45 minutes each. No possible way to handle the traffic in store and not angry managers/coworkers/customers.

Recommends
No opinion of CEO

2935 Other Employee Reviews for Verizon Wireless (View Most Recent)

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  1.  

    Great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Sales Representative  in  Mesa, AZ
    Current Employee - Senior Sales Representative in Mesa, AZ

    I have been working at Verizon Wireless

    Pros

    great pay and benifeits. Hard to feel dissatified when you can make over 50k a year selling cell phones.

    Cons

    sell your soul for work.

    Advice to ManagementAdvice

    pay closer attention to who your hiring as managers. They should find teh top performers through high level interviews. Use those people to groom new managers and test them on skills. then finally put them in a manger position. Most of the management are not able to train and hone sales skills. They are on calls and in meetings all day instead.

    Recommends
    No opinion of CEO
  2.  

    great place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Retail Supervisor  in  Crystal Lake, IL
    Former Employee - Retail Supervisor in Crystal Lake, IL

    I worked at Verizon Wireless

    Pros

    great compensation for work
    quick changing atmosphere
    exciting new products
    best coverage in the industry
    excellent customer support
    repeat customers

    Cons

    unrealistic quotas both in sales and data requirements
    if sales staff do not meet quotas you are constantly retraining
    the hours are great if no outside commitments

    Advice to ManagementAdvice

    to succeed at this job you have to be a money motivated and customer service motivated at the same time. On a day to day basis the job constantly changes which is very nice.

    Approves of CEO
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