Verizon Wireless

  www.verizonwireless.com
  www.verizonwireless.com
There are newer employer reviews for Verizon Wireless

 

Great learning experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Retail Sales Representative in Sherman Oaks, CA
Current Employee - Retail Sales Representative in Sherman Oaks, CA

I have been working at Verizon Wireless

Pros

Great compensation and great training

Cons

Work schedule can be unpredictable.

Advice to ManagementAdvice

n/a

Recommends
No opinion of CEO

3242 Other Employee Reviews for Verizon Wireless (View Most Recent)

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  1.  

    Bizzare, very very bizzare.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Retail Sales Consultant in Council Bluffs, IA
    Former Employee - Retail Sales Consultant in Council Bluffs, IA

    I worked at Verizon Wireless

    Pros

    Nice place to learn about all the cool smartphone tricks and games. Goof off and play Angry Birds or whatever when not helping customers.

    Cons

    Everyone seemed to hate most the customers. The "My phone just broke into a million pieces and it's your fault or "Why can't I get a new phone for free if I dropped this one in my coffee!!? or you messed up my bill" -type people ate up a ton of the salespeople's time. Can't tell you how many times someone in sales would ask me what a customer that just walked in wanted and if it wasn't a new phone they'd sneak back to the back or tell me to call one of the rookies up. Store Mngt is made up of a bunch of first timers who were good at making sales and have little clue how to drive sales or run the store -so they babysit and tell customers off that salespeople can't.

    Advice to ManagementAdvice

    Seperate your salespeople's main function from CSR's. Flush out managers who are just there to babysit and tinker with customers' phones. Train your salespeople a little better. Simple FAB techniques would have gone a long way in that store.

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    Unhappy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative in Tampa, FL
    Current Employee - Customer Service Representative in Tampa, FL

    I have been working at Verizon Wireless

    Pros

    Pay was decent, 14.50 an hour plus shift differential

    Cons

    terrible hours to work. Working on holidays and weekends

    Advice to ManagementAdvice

    Needs to treat employees with more respect.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for Verizon Wireless

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