Vertafore
2.8 of 5 160 reviews
www.vertafore.com Bothell, WA 1000 to 5000 Employees

160 Employee Reviews (View Most Recent)

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1 person found this helpful  

Great place to work, has room for improvement

Customer Support Representative (Current Employee)
Bothell, WA

ProsVertafore offers a great working environment and a competitive job. Team atmosphere and points to spend for goodies, when going above and beyond your job requirements.

ConsThe call center atmosphere is horrible. And the operations team knows absolutely nothing about what our customers need or expect. They took a call enter model out of the box and expect to conform our customers expectations to that and it doesn't work well at all. Which in turn makes customers upset and that gets passed along to reps.

Advice to Senior ManagementListen to reps when they tell you something and please grow a backbone already!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    1 person found this helpful  

    Give you hope for opportunities and once you are in they cut your wings.

    Software Developer (Former Employee)
    East Lansing, MI

    I worked at Vertafore full-time for more than a year


    Pros: Co-workers. Working hours can be flexible as long as job… Cons: Dont give you a chance to get promoted, if there is a position available that you qualify and you apply for… Advice to Senior Management: Promote within the company all the employees are angry that you rather hire someone from outside that and they have to start from… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Disfunctional

    Not Management (Former Employee)
    Bothell, WA

    I worked at Vertafore full-time for more than a year


    Pros: Nice building. Pay and Bennies are ok. Cons: CEO changes Exec Mgmt like underwear. CEO is not respected by employees, nor should he be. Investment company… Advice to Senior Management: Always have an updated resume. Keep at your desk with your head down and… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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