Vertafore

  www.vertafore.com
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161 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Disapproves of CEO

1 person found this helpful  

Great place to work, has room for improvement

Customer Support Representative (Current Employee) Bothell, WA

ProsVertafore offers a great working environment and a competitive job. Team atmosphere and points to spend for goodies, when going above and beyond your job requirements.

ConsThe call center atmosphere is horrible. And the operations team knows absolutely nothing about what our customers need or expect. They took a call enter model out of the box and expect to conform our customers expectations to that and it doesn't work well at all. Which in turn makes customers upset and that gets passed along to reps.

Advice to Senior ManagementListen to reps when they tell you something and please grow a backbone already!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Give you hope for opportunities and once you are in they cut your wings.

    Software Developer (Former Employee) East Lansing, MI

    I worked at Vertafore full-time for more than a year


    Pros: Co-workers. Working hours can be flexible as long as job… Cons: Dont give you a chance to get promoted, if there is a position available that you qualify and you apply for… Advice to Senior Management: Promote within the company all the employees are angry that you rather hire someone from outside that and they have to start from… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Great people, not so great management

    Anonymous Employee (Current Employee)

    I have been working at Vertafore for more than a year


    Pros: People, People, People! Fellow coworkers at Vertafore are what make this company worth it. Many lifelong friendships are… Cons: The Development organization is clearly the favored group here at Vertafore. For example, all other departments have soda machines where an employee can purchase a… Advice to Senior Management: Do you know your employees? Take some time to spend with those that aren't in senior management positions.… Yes, I would recommend this company to a friend More
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