There are newer employer reviews for Vertafore

 

Vertafore - not a good long term employer

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales
Current Employee - Sales

I have been working at Vertafore full-time for more than 10 years

Pros

great people, great clients, by far the best product offerings for the insurance industry

Cons

The culture has all the trappings of a large corporate - territoriality, politics, and bureaucracy.

Advice to ManagementAdvice

Let your sales executives have ownership of their territories for a longer period of time, building relationships with prospects will turn into long term clients.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

195 Other Employee Reviews for Vertafore (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Great place to work, has room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Support Representative  in  Bothell, WA
    Current Employee - Customer Support Representative in Bothell, WA

    I have been working at Vertafore full-time for more than 5 years

    Pros

    Vertafore offers a great working environment and a competitive job. Team atmosphere and points to spend for goodies, when going above and beyond your job requirements.

    Cons

    The call center atmosphere is horrible. And the operations team knows absolutely nothing about what our customers need or expect. They took a call enter model out of the box and expect to conform our customers expectations to that and it doesn't work well at all. Which in turn makes customers upset and that gets passed along to reps.

    Advice to ManagementAdvice

    Listen to reps when they tell you something and please grow a backbone already!

    Recommends
    Positive Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Give you hope for opportunities and once you are in they cut your wings.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer  in  East Lansing, MI
    Former Employee - Software Developer in East Lansing, MI

    I worked at Vertafore full-time for more than a year

    Pros

    Co-workers. Working hours can be flexible as long as job is getting done.

    Cons

    Dont give you a chance to get promoted, if there is a position available that you qualify and you apply for it, they tend to change the qualifications so that you don't meet the criteria. Many talented employees are leaving the company.

    Advice to ManagementAdvice

    Promote within the company all the employees are angry that you rather hire someone from outside that and they have to start from zero because they don't know the product. The persons that are training the new employees are those that were not considerable for promotion.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Vertafore

Worked for Vertafore? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.