There are newer employer reviews for Vertafore

 

Happy to be here and hope to retire from same place

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Support Representative  in  Bothell, WA
Current Employee - Customer Support Representative in Bothell, WA

I have been working at Vertafore full-time for more than 5 years

Pros

Great people to work with, overall very satisfied with wages and benefits and management style. Employee recognition have gotten better over the years, with rewards and different company sponsored events.

Cons

Recent and prolonged challenges with insufficient resources and inadequate staffing and new-hires still in training in Support organization has made it a daily challenge to provide first class quality service to our customers.

Advice to ManagementAdvice

To focus less on metrics and more on employee's judgment to make the best call on difficult and challenging interactions to meet the customers needs and wants.

Recommends
Positive Outlook
Approves of CEO

194 Other Employee Reviews for Vertafore (View Most Recent)

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  1.  

    Getting better, but still a ways to go.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Conyers, GA
    Current Employee - Anonymous Employee in Conyers, GA

    I have been working at Vertafore full-time for more than 5 years

    Pros

    Flex time. Benefits. Matching 401k. Not to bad with the amount of vacation time that you get. The co-workers are really great and willing to lend a hand when you need help.

    Cons

    A lot of "reorganization" recently, which means moral is very low, and lots of attrition. The communication is not very good with in each office and is almost non existent from office to office. There seems to be a "us Vs. them" feeling from the Bothell office and the Conyers office.

    Advice to ManagementAdvice

    Pick a strategy and stick with it for longer than six months.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Working at Vertafore has been excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Analyst  in  Bothell, WA
    Current Employee - QA Analyst in Bothell, WA

    I have been working at Vertafore full-time for less than a year

    Pros

    -Great People to work with
    -Great office culture and environment
    -Social hours with food and beer
    -Tattoos are openly worn
    -Flexible hours
    -Perks for car pooling
    -Nice new building
    -The people
    -The people

    Did I mention the PEOPLE?

    Cons

    -I hear its hard to be promoted
    -Hiring remote people
    -More like 3 companies instead of 1
    -Some remote employees are on a way different time schedule

    Advice to ManagementAdvice

    Invest in new cutting edge technology and products

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Vertafore

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