Victoria's Secret Stores

  www.victoriassecret.com
  www.victoriassecret.com
There are newer employer reviews for Victoria's Secret Stores

3 people found this helpful  

experienced vs former employee

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate in Raleigh, NC
Former Employee - Sales Associate in Raleigh, NC

I worked at Victoria's Secret Stores part-time (more than an year)

Pros

- gratis bras/perfume samples/lotions
- 30% discount (40% discount during holidays)
- opportunity to advance is fairly easy in the company (bra specialist, supervisor, temp cash wrap lead during holiday, etc.)
- beautiful products (from pink to bras to beauty)
- schedules posted online, as well as, paychecks, etc. (very easy to check instead of calling the store)
- once you feel comfortable with the products and talking to customers and how to sell naturally... it's a very easy and convenient job to have
- PERFECT JOB for high school students, college students, or anyone just looking for a part-time job in general .... we had a lot of stay at home moms come work at our store, lots of students as well...and people that needed more money and used it as a second job during the evenings or weekends... if you can GO IN, DO YOUR JOB, LEAVE. youre golden.
- very elaborate and informative AIM Program
- diverse staff.... met a bunch of very interesting people over the years
- learn how to measure for bra size....
- it really is rewarding helping people find the right bra that they are going to wear everyday...or for that special evening...or helping the clueless guy come in and find an AWESOME gift for that special woman in his life... or helping the young girl in pink find a fun shirt and bookbag to wear to school.... that was the main thing I loved about my job.... helping the customers.

Cons

- EXTREMELY HIGH TURNOVER ( went through 2 store managers and about 7 supervisors within a couple years)
- pay is very low ( most sales associates start around 7.50.... supervisors make around 10-11/hr.)
- CALL-IN's are awful and annoying
- management plays the favorite game with employees
- pressure to meet sales goals within two hour segments
- constantly ROYBIV'ing panty and bra drawers and fixing hangers, etc. becuase customers keep messing them up
- lack of respect from customers
- lots of product knowledge needs to be developed over time
- Semi Annual Sales, Black Friday...holidays in general are very very busy
- short breaks
- different managers want things done differently... this is confusing to employees
- VS corporate doesn't take customer complaints...employees complaints, seriously. there would be an endless amount of complaints about certain managers.... corporate pretended to care by giving customers giftcards in the mail.... BUT THE MANAGER WILL REMAIN HIRED by the company when it is blatantly obvious that this person is not cut out for the retail world. never understood this. managers would be so rude and degrading to employees over the head-sets where everyone could hear...or when it was time to close the store....managers would go up to customers and get huffy and say they must leave...instead of being polite about it.

Advice to ManagementAdvice

Dont play the favorite game..... grow up...we're not in high school
Dont be rude to employees just because you "dont like them".... its the customers opinion that really matters...these employees are the face of the company...when they feel belittled and not happy about their job environment... it shows on the sales floor....majorly.
Reward/Recognize employees when appropriate
TAKE COMPLAINTS SERIOUSLY instead of brushing them under the RUG. There are complaints for a reason. There are a lot of people out there that should be in the back inventory room...NOT on the sales floor.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

1553 Other Employee Reviews for Victoria's Secret Stores (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Great Company Gratis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Hayward, CA
    Former Employee - Sales Associate in Hayward, CA

    I worked at Victoria's Secret Stores part-time (less than an year)

    Pros

    great 30% discount bras for $15.00 all the new launched ones , get new lotions at time for free. flexible hours

    Cons

    closing until 12am, low pay only 8.75 hr
    if part time hours range from only 4hrs-12hrs
    only 4 hrs per day unless your a core associate then you may work up to 6 hrs but even then, they can send you home after 1 or 2 hrs of your not making day

    Recommends
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great first job, Company values associate knowledge and encourages training..."

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations and Staffing Supervisor in Dallas, TX
    Current Employee - Operations and Staffing Supervisor in Dallas, TX

    I have been working at Victoria's Secret Stores full-time (more than an year)

    Pros

    An enormous opportunity to learn the ins and outs of the fashion retail world.
    Company invest a great amount of training for associates that is very engaging and inspiring.
    Hardwork is praised and rewarded.
    Great open door policy and the overall culture is very open and honest.

    Cons

    the amount of work that is asked of associates, supervisors and managers is not properly compensated. For a company with such an amazing brand story and reputation the amount of pay that is offered oes not match.
    There is no work life balance at all.
    Once you work as any level of management at Victoria's Secret it takes over all aspects of your life, spending more time at work than at home trying to carry out all actions the corporation ask for the retail spaces to conduct daily and the task are constantly changing.
    The technology is slow and archaic they are not as advance for the volume that they are making and that they want to be making.

    Advice to ManagementAdvice

    Fight for better technology faster make the retail jobs easier by focusing on task that help the associates and managers give 1000% customer service. But mainly just get the technology up to speed and listen to your stores that are begging for help in improving their stores. Take care of the stores that care and are fighting to make their stores better and more efficient!!!!! They are wanting to this for the greater good of the company and should not be met with so many obstacles and waste of time run arounds from the corporate level!!!!!

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Victoria's Secret Stores

Work at Victoria's Secret Stores? Share Your Experiences

Victoria's Secret Stores

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.