Victoria's Secret Stores

  www.victoriassecret.com
  www.victoriassecret.com
There are newer employer reviews for Victoria's Secret Stores

 

Overall enjoyable company to work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Cash Wrap Lead in Tallahassee, FL
Former Employee - Cash Wrap Lead in Tallahassee, FL

I worked at Victoria's Secret Stores part-time (more than an year)

Pros

Company wants their employees to give each customer a great experience, they go to great lengths to make sure every employee has "personal testimony" for each of their products, great gratis' (free beauty products, associate buy-in prices for new bras/panties), I really enjoyed most of my managers, schedule was pretty flexible as long as it wasn't holiday

Cons

Hard to advance in the company

Advice to ManagementAdvice

return policy is great for customers, but can cause confusion among associates considering it's fairly subjective and sometimes up to associate/manager to determine what price we can/will return item for. Same way for coupons, sometimes they can be redeemed after expiration date, sometimes they can't. Sometimes they can be combined with other offers/coupons and sometimes they can't. Not only causes confusion for employees but for customers alike. Customers get passed around through the store and are told different things but different associates, overall causing an unpleasant experience.

Recommends
Positive Outlook
No opinion of CEO

1617 Other Employee Reviews for Victoria's Secret Stores (View Most Recent)

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  1.  

    fun

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Victoria's Secret Stores

    Pros

    nice management good discount flexible hours good training

    Cons

    lots of call in shifts

  2.  

    Gained customer service experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floor Associate
    Current Employee - Floor Associate

    I have been working at Victoria's Secret Stores part-time (more than an year)

    Pros

    - Different fashion area experience (bras, cashier, dressing room, beauty).
    - Generally good co-workers that are friendly enough.
    - Able to make a difference with customers (ie. help someone discover the proper size).

    Cons

    - You can get stuck in one area your whole shift.
    - Cross-training is something you need to speak up and ask.
    - Pay is so-so.
    - Managers are hit-or-miss. I've had great managers and miserable ones as well.
    - The headsets are pretty awful, too.

    Advice to ManagementAdvice

    Work with your employees to ensure they all get cross-trained and understand their job.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Victoria's Secret Stores

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