Victoria's Secret Stores

  www.victoriassecret.com
  www.victoriassecret.com
There are newer employer reviews for Victoria's Secret Stores

 

A Good Job To Grow

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Super Merch Flow Supervisor in Los Angeles, CA
Current Employee - Super Merch Flow Supervisor in Los Angeles, CA

I have been working at Victoria's Secret Stores part-time (more than 3 years)

Pros

Good job benefits, gives you knowledge of bra technology and the importance of a good fit. Opportunity for advancement.

Cons

This company pays a lot so after a year you should not still be making minimum wage, just make sure they arent low balling you.

Recommends
Positive Outlook
No opinion of CEO

1658 Other Employee Reviews for Victoria's Secret Stores (View Most Recent)

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  1. 1 person found this helpful  

    A Big Hot Mess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Bellingham, WA
    Former Employee - Anonymous Employee in Bellingham, WA

    I worked at Victoria's Secret Stores part-time (more than an year)

    Pros

    -Become great friends with other associates
    -Good retail experience, learn how to correctly interact with customers and deal with sensitive topics and interactions with customers.
    -30% discount of all items (except sale) $15 bundles and buy in's

    Cons

    -One week you would be working all 7 days, another week you would be working one day.
    -Constantly hiring new people while the senior associates are getting their shifts cut
    - Managers getting away with almost everything. They would show up late to their shifts and not even get reprimanded for it. They would call out for their shifts an hour before it starts and it would be "no big deal" Managers not wanting to take responsibility for their own mistakes.
    - Not getting breaks when it was time to get them. Waiting until the very end of your shift to give you a break.
    - Waiting until the very last minute to approve your availability change. Sorry guys, but we have REAL lives. It isn't based around VS. School and our personal lives sometimes are MORE important than being available to VS's every beck and call.
    - Scheduling associates outside of their availability and then making the associates "figure it out" or they would get in trouble.
    - Managers being mean to associates on the floor. No constructive criticism here, just plain ugly mean.
    - High level of stress. Pressure to sell the angel card. No really "good job" if you do sell them, more just "well you need to get more" comments.
    - Managers are more concerned with the customer than the associates.
    - Rude customers who want you to wait hand and foot on them, and then don't even say thank you.
    -Rough closings. Managers would not have associates recover anything throughout the day, so the closers would have to close the WHOLE store in the scheduled hour and a half. Associates would be there till 11 or even midnight closing the store because there would be so much to do.
    -Call in shifts and shift extensions were annoying, and frustrating when your managers say no to keeping your extension earlier, and then change their mind after you're already supposed to be off.
    - Wanting you to be available to close every night and then getting angry at you when you cannot.

    Advice to ManagementAdvice

    Seriously, if your managers aren't showing up and doing their job, and are clearly slacking, FIRE THEM. Stop playing favorites! Treat your associates like they are real people! Be sensitive to the fact that they have lives and families and probably go to school. Your associates are the ones who are going to be selling the items and making your goals, if you don't treat them nicely or fairly or even give them a "are you okay? do you need a break?" like you actually care, you aren't going to do very well with selling. The associates are the face of your company and store, if they dread going to their job every day because of poor management, obviously the store isn't going to do well.

    Doesn't Recommend
    Negative Outlook
  2. 1 person found this helpful  

    Not Great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Victoria's Secret Stores

    Pros

    decent employee discount and quality product. Sweet promotional discounts as well.

    Cons

    Folding underwear is a nightmare. Making everything perfectly organized when closing takes forever because of it. Also if you don't make quotas for the day as a store, they cut your hours, which makes you into a shark and or poor. Also the pay is lousy to begin with.

    Advice to ManagementAdvice

    lead by example, not by threats

There are newer employer reviews for Victoria's Secret Stores

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