Victoria's Secret Stores

  www.victoriassecret.com
  www.victoriassecret.com
There are newer employer reviews for Victoria's Secret Stores

1 person found this helpful  

Terrible

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Victoria's Secret Stores

Pros

Good pay and if they like you whether your a good worker or not theyll throw money at you

Cons

No life at all expect you to work 50 plus hrs a week

Doesn't Recommend
Neutral Outlook
No opinion of CEO

1654 Other Employee Reviews for Victoria's Secret Stores (View Most Recent)

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  1. 4 people found this helpful  

    Definitely thought it would be different!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Stamford, CT
    Current Employee - Cashier in Stamford, CT

    I have been working at Victoria's Secret Stores part-time (less than an year)

    Pros

    Gratis ($15 bra, free perfume, etc)
    Discount (30%)
    Seeing all the merchandise before customers
    Meeting (some) new friends

    Cons

    I don't even know where to start to be honest. I was VERY excited to start this job, to have a little extra money on top of my full time job, and to work in a store I absolutely love. Within a month, that has all changed. It's making me seriously reconsider even working here anymore. First of all, you don't have adequate training AT ALL. And when you don't know something and ask, management belittles you. When I came into training, the manager on at that time didn't even know they were training me. I spent some hours watching training videos and then was automatically thrown on the register. That was it. That was the only training I got. I never worked any other area, and am never on the floor. The couple times I was thrown on the floor, I was on for 20 minutes and they made me go on break or called me right back to the register. They don't give you a great chance of even trying.

    You have to get bag checked every time you leave the store (which is completely understandable), and if you happen to forget and walk out to get something to eat, prepare to be reprimanded and embarrassed for forgetting. The girls are VERY catty and not friendly at all. You get a couple of them who are friendly and you get along with, but the rest forget it. The girls who have been there longer will bully you and if you're in the middle of talking to a customer and they come over and "assist" you in any way, they will expect you to put their name on the sale to get the credit (for the credit cards, etc) and if you don't, they will complain about it to management and/or other associates.

    Scheduling is the most horrendous thing I've ever encountered in my life. If you have your availability for anytime/any day, prepare to just automatically be put on a closing schedule. Although it says your shift will be something like 5:30-9:30 pm, prepare to be there until almost midnight. In order to make payroll they will cut all the employees early and expect 2 people to stay behind and clean the ENTIRE store. Yep, that means you are cleaning all the panty bars, folding yoga pants, and folding all the panties in the drawers so the next open shift can just open and start their day!!!!! And since they only leave 2 people on closing, it takes you FOREVER and all the while management is telling you that you need to hurry and do it faster because they can't go over on payroll. They will also randomly cut you without any notice. I was supposed to work a closing shift and was cut 2 hours in. Such a waste.

    They also have about 5-6 managers per ONE store. So you can have as much as 4 managers on at a time. And one manager will tell you one thing, while another will tell you another thing. And since you don't get adequate training, and you are confused half that time, your best bet is to just stay quiet and do your job to the best of your ability. If a manager doesn't like you, prepare to get the worst schedule EVER. You will work a Saturday and Sunday (closing both days) and then not work all week long and then work the next Saturday as well. I have a feeling one manager doesn't like me and I've worked 5 closing Saturdays in a row, all the while my availability right now is any hours and any days. You also have call ins, which if you don't do it's like your abandoning your shift. So you can't plan anything around that time because you never know if they will call you in or not. Half the time they don't even use them, but it's better to be safe than sorry.

    Study the store. Every couple days they change the store around so where a panty table could of been yesterday, is not there tomorrow. It's ridiculous and annoying when you are trying to assist customers and you personally don't know where anything is because you are stuck in the cash register the entire time.

    Also, the policies are a little ridiculous, and aren't the same for everybody. You can't have any piercings or tattoos showing (which I think is a little harsh in this day and age, what person doesn't have tattoos or piercings). They tell you not to show them when you start, but then you'll come in and see another associate with a full sleeve showing, or a piercing showing. So what's good for them is obviously not good for you. They hire so many people, yet it seems like they never have enough people. I'm not sure if it's the store I'm apart of but they definitely are one of the most disorganized businesses I have ever encountered in my life. Half the managers you think would of been there for years and worked their way up, but half of them have only been there a few months/maybe a year. Like I said, working there was an exciting opportunity for myself, and it's been anything but. I'm sticking it out only because I need the job/money right now but my advice to anyone considering it, is to know what you're getting yourself into before applying. They make it seem fun and from the outside it looks like it's a great position, which it probably could be if people were more organized.

    Advice to ManagementAdvice

    Learn how to schedule. There is no reason one person should work 5 closing Saturdays in a row, that in my eyes is completely unfair when associates hear if other people aren't getting hours.

    Learn how to train. If there are supposed to be 4 formal training days, then stick to it. Don't have them watch videos for a couple hours and then throw them on a register by themselves.

    Learn how to tell associates about everything. (Including where the headsets are, how to close, where everything is located, etc) Half the time you don't explain anything, and then wonder why your associates don't know or make mistakes. Associates shouldn't have to track down managers and ask questions.

    I don't think it's necessary to have 4 managers on at once who all run things differently. It's a little excessive and to be honest, stresses the associates out.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Sales Clerk

    Former Employee - Anonymous Employee in Downey, CA
    Former Employee - Anonymous Employee in Downey, CA

    I worked at Victoria's Secret Stores (less than an year)

    Pros

    Good learning experience in the sales department.

    Cons

    Bad pay, limited access to merchandise.

    Advice to ManagementAdvice

    Provide the chance for employees to grow and not by favoritism.

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