Vino Volo

  www.vinovolo.com
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6 Employee Reviews (View Most Recent)

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Good for waiting tables, but not for advancement...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Wine Associate  in  Dulles, VA
Former Employee - Wine Associate in Dulles, VA

Pros

Hourly wage is nice during busy travel times. Interesting people both as customers and employees. Opportunity to try wines next to each other. A good start for anyone who wants to learn more about wine and/or get into the wine business. Company is growing fast, however, advancement into management can take four or five years.

Cons

Cut throat-management presents a path-to-advancement when you are hired, yet they drag thier feet when it comes to promoting and giving benefits. This causes great competition between staff members to become mgmt's favorite.
It's hard to get good employees in the airport, and you are sharing tips, so often you have to carry the weight of people who are not as quick and perceptive to customer needs.
Big push to sell wine clubs, its not just waiting tables, its sales too.
Busy times are very hectic, just the nature of working in the airport.
Can take a long time to get into work, and you cannot go outside during your break.

Advice to ManagementAdvice

Listen to employees, value their ideas..(e.g. the pricing on the menu, very confusing for customer). Set realistic expectations about advancement, If a manager's bonus is based on labor cost, then an employee probably won't get promoted to wine associate for a long time, let them know up front.

Recommends
Positive Outlook

Other reviews for Vino Volo

  1.  

    Excruciatingly boring but a decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Wine Associate  in  Silver Spring, MD
    Current Employee - Wine Associate in Silver Spring, MD

    Pros

    The money can be quite good (unless there's a grip of other employees sharing tips)
    Bonuses are available to associates and wine associates
    Bonuses are quarterly
    Wine tasting
    Yearly wine retreats paid for by company

    Cons

    Tip sharing and taxes taken on tips shared
    Wine associate is a step up from the bottom of the barrel associate, then you've gotta wait for someone to die or move on to get promoted, so growth is pretty limited
    Management at the store's can be hit or miss.
    No wine retreat for majority of employees until they've put in 2000 hours - unfortunately, you don't get but maybe 4 days a week at 6 or 7 hours (or less if slow) per shift and it can take as long as 2 years to rack up 2000 hours
    Everyone has to work in ktchen shifts - wine associates, associates, assist. mgrs - everyone!
    Kitchens are miniscule, hot. crowded and dirty.
    Everyone has to mop and clean, there is no one hired to clean stores
    Everyone is pressured to sell wine clubs that impossible to sell if you live in a state that prohibits wine delivery
    ZERO benefits for everyone unless you're full time, and as stated above 4 days a week at 6 or 7 hours does not full time make~

    Advice to ManagementAdvice

    Find a better POS system...it's archaic and redundent
    Give a crap about the individual employees as well as the manager of the store. We do the work while she/he shuffles paper and takes advantage of being salaried.

  2.  

    Corporate

    • Career Opportunities
    Current Employee - Wine Associate
    Current Employee - Wine Associate

    Pros

    Money is decent; chance to learn how to manage. Working at the airport is interesting.

    Cons

    Über corporate! Management and red tape. Also, not for a bartender. It's more of a server position

    Advice to ManagementAdvice

    Let the people you hire do their job!

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