84 Employee Reviews (View Most Recent)

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Inspiring company with little room for individuals to grow.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Marketing - Anonymous  in  Burlingame, CA
Former Employee - Marketing - Anonymous in Burlingame, CA

I worked at Virgin America full-time for more than 3 years

Pros

The highs are very high--some exceptionally talented and ambitious teammates, exciting events and promotions, and an inspiring product that's providing a meaningful alternative in a broken industry.

Cons

Because jobs are so coveted, there isn't much of an incentive for leadership to promote, reward, or in some cases, adequately appreciate the hard-working talent they employ.

Advice to ManagementAdvice

A "cool" job can only be its own reward for so long. Allow your strongest employees room to grow and promote them before they find another employer more willing to reward their talents and hard work.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Virgin America

  1.  

    Upstart mentality, growing in to a full fledged airline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In-flight Team Member  in  San Francisco, CA
    Current Employee - In-flight Team Member in San Francisco, CA

    I have been working at Virgin America full-time for more than 5 years

    Pros

    Through the 6 years I have worked here, I have moved up the ladder on a few occasions. Opportunities do come up and there is plenty of potential to build a career here.
    Fun environment
    Pilots and FA's work together

    Cons

    little flexibility with swapping and dropping trips.
    pay could be better, although it is constantly improving
    work rules could be more consistent.

    Advice to ManagementAdvice

    Create an internal third party by voting to create a check and balance system to bridge management and crews.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Great company culture but diluted at station level, open communication from HQ, flexibility for guest services teammates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Services Teammate  in  Sterling, VA
    Current Employee - Guest Services Teammate in Sterling, VA

    I have been working at Virgin America part-time for more than 3 years

    Pros

    There's a great culture at HQ, it's sad that at the station level it's not as great. It seems to get more diluted the further away you are from HQ. Leadership is great at HQ however it seems to vary greatly station to station depending on the manager.

    It's a great place to work as far as scheduling as it's extremely flexible for guest services teammates and it definitely is the best airline to work for as far as culture, especially as a first airline. It is a totally different airline. Best product, best planes, great teammates.

    Best of all, if you can work part time, like me, you can take advantage of the the travel benefits and work as little as 2 days a week (or 8 days a month) and you're done. Also, you get the option to switch from part time to full time almost every time the work schedule changes (about every 3-4 months).

    It's growing rapidly and it has a lot of potential as far as continuing to be the best airline (to work for and to travel on).

    Cons

    It is difficult to get ahead if local leadership doesn't want to promote you. In general there are opportunities, however you have to be willing to move. If there is an opportunity at a local level your chances depend greatly local leadership and how they feel about you. Since it varies station to station (which is normal) you could have a very supportive team or a very negative team (or leader/manager). You can put in a lot of work above and beyond what is expected of you as a guest services teammate, try to help out your station, only to get back a lot of negativity. Morale is reviewed by HQ leadership once a year, yet is completely ignored by local leadership.

    Teammates that complain to HQ about every little thing, mundane or not, get special treatment/consideration from local leadership (seemingly out of fear).

    Advice to ManagementAdvice

    Pay more attention to each station. Teammates are not treated equal at the station level. You work hard and try to help or do more, you get ignored. Teammates that don't want to work much and complain (and are willing to complain to HQ about any frivolous things) about local leadership are catered to and get pretty much whatever they want. It's really sad as it affects the morale and productivity of other teammates.

    Recommends
    Neutral Outlook
    Approves of CEO
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