There are newer employer reviews for Virgin Media

 

Network Operations Centre

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Network Operations Engineer  in  Peterborough, England (UK)
Former Employee - Network Operations Engineer in Peterborough, England (UK)

I worked at Virgin Media full-time for more than 5 years

Pros

Exposure to variety of networking technologies and platforms
Great enviroment in which to utilise your networking knowledge when troubleshooting.
The team spirit is usually good due to the daily challenges and pressure to deliver to customers.
Good place to get your 'feet wet' and learn on the job.

Cons

Too little time and resource was allocated to training and certification of staff.
Career advancement is difficult without certification. Many people leave, only to return in better positions once they have gained qualifcations which the company appears to want but not pay for.
Due to resource constraints there seems to be a tendancy for too much fire-fighting and not enough focus on fixing the underlying cause of issues via the service improvement process.

Recommends
Neutral Outlook
No opinion of CEO

75 Other Employee Reviews for Virgin Media (View Most Recent)

Sort: Rating Date
  1.  

    As far as telecommunications go- you could do a lot worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telecommunications Engineer  in  Swansea, Wales (UK)
    Former Employee - Telecommunications Engineer in Swansea, Wales (UK)

    I worked at Virgin Media full-time for less than a year

    Pros

    Performance based rewards
    Gradual learning curve for new employees
    Generous Staff Discounts for Virgin Media packages

    Cons

    Split shifts
    Impersonal approach towards staff
    High Staff turnover

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Can be rewarding one minute, incredibly frustrating the next.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Access Engineer  in  Sunderland, North East England, England (UK)
    Current Employee - Access Engineer in Sunderland, North East England, England (UK)

    I have been working at Virgin Media full-time for more than 3 years

    Pros

    A career if you want it, if not, it can be a job for life due to customer demand.

    Cons

    Customer orientated working hours, with lack of balance for engineers.

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Virgin Media

Worked for Virgin Media? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.