Virtela Technology Services

  www.virtela.net
  www.virtela.net
There are newer employer reviews for Virtela Technology Services

3 people found this helpful  

Understand all your employees!

Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Virtela Technology Services part-time

Pros

Great place to learn stuff
Hands on experience with all devices
Managers are approachable
A couple of the higher tier engineers are really good and open to your questions
Great work environment
You could really hone yourself here!

Cons

You have to know how to grab eyeballs! And you have to be loud!
if you catch their attention well and good: you can attain your demi god status, if not you can work your heart out and still be at the same place you are after years.
Certain employees in the management's good books do no wrong in their eyes. They walk in when they want and miss work at will. Management lets this behavior pass every time which really makes you question the purpose of them being full-time employees. It doesn't matter if everyone else has to scamper to cover their share of work, they still get applauded.
There are other employees(again people who are favorites) who are loud and get louder with the applause they receive from management. It is almost as if they prove their mettle with making themselves heard regardless of whether it disturbs anyone else trying to work or not.
 They create good will for themselves with the people who matter, walk around like they own the place and the people working there (even if they work at the same level as you do). They talk you down,order you around and do not hesitate with the complaint drill. They are the unspoken higher tiers. The quieter ones here barely get noticed. Eventually when you are not appreciated, frustration creeps in despite the good work around you.

Advice to ManagementAdvice

Everything is not always as it seems. Employees need to feel appreciated for the value they add to the company. Good management is knowing the strength of each person who works for you. Loud doesn't always mean effective and finally- no matter how talented someone is, it is no good if they are not showing up at work.

Approves of CEO

41 Other Employee Reviews for Virtela Technology Services (View Most Recent)

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  1. 2 people found this helpful  

    Many services - many platforms - many things to learn !!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Engineer in Mumbai (India)
    Current Employee - Senior Engineer in Mumbai (India)

    I have been working at Virtela Technology Services full-time (less than an year)

    Pros

    All types services, all types of devices to work on ....

    Cons

    With very few people working in GOC you will see many many tickets...

    Recommends
    Positive Outlook
    Approves of CEO
  2. 5 people found this helpful  

    Not bad ---- but can be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Mumbai (India)
    Current Employee - Anonymous Employee in Mumbai (India)

    I have been working at Virtela Technology Services

    Pros

    Access to all the devices of all the vendors
    great experience for fresher
    Culture of Offering Best Customer Service
    Rewards for Employees Who Priovide Good Support to Customers and Have Good Attitude

    Cons

    High paced, long hours, stressful work environment
    Low pay compared to street average for all U.S. positions
    Lack of synergy and communication between peers in international offices
    Low compensation and growth opportunity
    No respect for the employees
    Micromanagement and bullying

    Advice to ManagementAdvice

    -Stop burning out employees and using micromanagement
    -Treat people with respect, they will work harder for you.
    -Listen to employees more.

    Doesn't Recommend
    Approves of CEO
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