Virtual Causeway

  www.v-causeway.com
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12 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Disapproves of CEO

 

This job is like the tv show "The Office" but worse and not funny

Anonymous Employee (Former Employee) Waterloo, ON (Canada)

Pros- If you don't have a vehicle, it's on a transit route
- There are 'summer hours' on Fridays where you can be done at 1 pm, but you have to stay later during the week to make up the time. This also didn't apply for management level
- You can win prizes for meeting calling quotas and lead generation targets (con: they are terrible prizes)

Cons- The pay is REALLY low. It's a little above the poverty line for non-management employees
- You are on the phone all day long, making cold calls and working on research projects in between calls at the same time. If you do not meet your daily call quota (which can be in the 100's) or if there is too much down time between each call (a few minutes), you will be in trouble.
- Extreme micro management
- No breaks allowed because going to the bathroom is a break
- Not allowed to socialize with coworkers outside of work or you will be potentially written up. Not allowed to spend too much time with other departments because it's looked down upon.
- If you call in sick, expect multiple phone calls home. Example: emergency contacts have been called just because of an employee calling in sick with the flu. I was told specifically, if you are contagious that's one thing. If you have the stomach flu, you can still come in and do work. You also cannot leave work if you are sick without a giant hassle. Example: Had to get doctor's note on a Friday to leave 3 hours earlier due to having a really bad cold. Also got several employees sick because of it.
- No open door policy because the management team is related - through marriage or siblings. HR reports to them so nothing will ever change.
- When you quit, you're expected to give many weeks notice (at least 4, but preferably 6-12 months). You will be treated poorly as well as ignored during your notice period.

Advice to Senior Management- Get some ethics and a soul because everyone hates working for you because of you.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Misleading marketing firm that is actually a call centre which limits a work-life balace.

    Anonymous Employee (Former Employee) Waterloo, ON (Canada)

    I worked at Virtual Causeway full-time for less than a year


    Pros: During the summer Fridays are half days hours must be made up… Cons: The culture with the organization leaves a lot to be desired with stern management whose sole focus is for employees to execute hundreds of calls… Advice to Senior Management: The management needs to change and HR needs to tell potential employees what… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    If you want to be relevant in an organization at Virtual Causeway is the place to build your career

    Vice President Operations and Administration (Current Employee) Waterloo, ON (Canada)

    I have been working at Virtual Causeway full-time for more than 10 years


    Pros: Virtual Causeway has built a reputation for excellence among its clients and team members. Recognized for its leadership and innovation - Virtual Causeway has… Cons: Team members are really busy, because there is a lot of demand for our services. This also means we do not have cyclical layoffs… Advice to Senior Management: As a member of upper management, I can tell you, we work very hard to support our team members. Running a business is not… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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