There are newer employer reviews for Visionworks
There are newer employer reviews for Visionworks

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VisionWorks, a great place to work.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Lab Supervisor in Pittsburgh, PA
Current Employee - Lab Supervisor in Pittsburgh, PA

I have been working at Visionworks full-time (Less than a year)

Recommends
Positive Outlook
Recommends
Positive Outlook

Pros

Flexible hours, staff is friendly, benefits and pay are great.

Cons

I have no cons that I can think of.

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  1. Helpful (2)

    Life at Visionworks tends to be filled with unnecessary stress.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Eyewear Specialist in Mankato, MN
    Former Employee - Eyewear Specialist in Mankato, MN

    I worked at Visionworks part-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Generally speaking, the coworkers I worked with were all pretty good.

    Cons

    Upper management does not know how to actually run a company well and make life easy and good for the employees. They stubbornly stick with specials that get the most amount of ridicule from the customers, making life for the employees all the more frustrating.

    Advice to Management

    Instead of just looking for customer reviews on everything, I would suggest asking the employees how things could be done better. There is almost zero feedback asked of the employees.

  2. Helpful (2)

    Low Pay, Constant Chaos, No Training, Immature Managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - OD-tech in Louisville, KY
    Former Employee - OD-tech in Louisville, KY

    I worked at Visionworks part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Free glasses each year. A place to teach yourself optical aspects that you can and should take elsewhere. That's about it.

    Cons

    Extremely low pay. You'll never become full time or move up, much less get the commission jobs you hired in at, even if that's what you were promised. You'll be strung along forever. The GMs can be very good, but they're being taken down by immature retail managers who have their own clique of favorites and haven't the foggiest clue about engaging employees in order to produce better results with customers. They say the customers matter but it's not borne out - they really don't. They ONLY focus on the bottom line and are clueless about how to provide real patient care and satisfaction. If they would really and actually focus on patient care, the numbers would take care of themselves, but they've not a clue as to how to do this. Poor to non-existent training, bad attitudes, no consequences for bad actions and constant remakes frustrate customers who end up going elsewhere either immediately or eventually.

    Use this place to learn some skills (which you'll get on your own, don't expect any training program other than bowing to the almighty paperwork which simply states how great they think they are) and parlay that experience into a real job in optical somewhere else.

    Advice to Management

    Develop and provide REAL training. Actually follow HIPAA and customer privacy regulations. Remove employees who continually create problems, don't do their jobs and wreak havoc on the store, customers and other employees. Remove immature managers who are all over the map personality-wise with their menstrual flow. Seriously, get a clue. You've built a house of cards, pay poorly, 'train' miserably and staff horribly.

There are newer employer reviews for Visionworks
There are newer employer reviews for Visionworks

See Most Recent

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