There are newer employer reviews for Visionworks
There are newer employer reviews for Visionworks

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VisionWorks, a great place to work.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Lab Supervisor in Pittsburgh, PA
Current Employee - Lab Supervisor in Pittsburgh, PA

I have been working at Visionworks full-time (Less than a year)

Recommends
Positive Outlook
Recommends
Positive Outlook

Pros

Flexible hours, staff is friendly, benefits and pay are great.

Cons

I have no cons that I can think of.

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  1. Helpful (2)

    Low Pay, Constant Chaos, No Training, Immature Managers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OD-tech in Louisville, KY
    Former Employee - OD-tech in Louisville, KY

    I worked at Visionworks part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Free glasses each year. A place to teach yourself optical aspects that you can and should take elsewhere. That's about it.

    Cons

    Extremely low pay. You'll never become full time or move up, much less get the commission jobs you hired in at, even if that's what you were promised. You'll be strung along forever. The GMs can be very good, but they're being taken down by immature retail managers who have their own clique of favorites and haven't the foggiest clue about engaging employees in order to produce better results with customers. They say the customers matter but it's not borne out - they really don't. They ONLY focus on the bottom line and are clueless about how to provide real patient care and satisfaction. If they would really and actually focus on patient care, the numbers would take care of themselves, but they've not a clue as to how to do this. Poor to non-existent training, bad attitudes, no consequences for bad actions and constant remakes frustrate customers who end up going elsewhere either immediately or eventually.

    Use this place to learn some skills (which you'll get on your own, don't expect any training program other than bowing to the almighty paperwork which simply states how great they think they are) and parlay that experience into a real job in optical somewhere else.

    Advice to Management

    Develop and provide REAL training. Actually follow HIPAA and customer privacy regulations. Remove employees who continually create problems, don't do their jobs and wreak havoc on the store, customers and other employees. Remove immature managers who are all over the map personality-wise with their menstrual flow. Seriously, get a clue. You've built a house of cards, pay poorly, 'train' miserably and staff horribly.


  2. Empire Vision has a lot of things going for them, but a lot to be desired.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed General Manager in Rochester, NY
    Former Employee - Licensed General Manager in Rochester, NY

    I worked at Visionworks full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    They put a lot of money and resources into their retail stores when they open up. They may not pay the best, but everyone can earn incentives.

    Cons

    Non-management associates are unionized, and the union is very antagonistic towards management. If stores are very busy, there is usually not much for the union to gripe about, but in a new market or at a slower store, the union workers will absolutely destroy management if hours have to be cut even the slightest. The union would rather have stores shut down than see their hours cut temporarily.

    Advice to Management

    Find another company.


There are newer employer reviews for Visionworks
There are newer employer reviews for Visionworks

See Most Recent

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