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4 people found this helpful  

Think carefully before joining Vitacost

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Boca Raton, FL
Current Employee - Anonymous Employee in Boca Raton, FL

I have been working at Vitacost full-time (less than an year)

Pros

1. Close to top to executives. Current CEO is a legend in this industry and very easy-going and hard-working;current CMO and CFO are very knowledgeable, too;

2. Headquarter in Boca Raton is only one-story and easy to evaculate during emergency;

3. It has a self-service store selling its products, which is very convenient for employees to buy snacks;

4. Some employees are very very talented even the company itself is small;

5. There is a small gym for people to work out. Employees can take shower in the building too.

6. There is 10% discount for employees to order from the website.

Cons

1. There is no cubles and open working environment is very noisy. It is difficult for people to concentrate on working. Particularly difficult for technical people to write code and have deep thinking. You have to put headset to be focused on your job, which is very annoying.

2. High executive turnover rate and high employee turnover rate. For example, for IT department, it had 6 CIO/CTO in the past five years. Majority of new employees stays about 5 or 6 months with IT department and will find better job very quickly. Those people who choose to stay are either not competitive or at the end of their career. So the system constantly has issues. IT people like to excuse themselves by blaming marketing or top executive not investing enough in IT. Company is outsourcing IT jobs to India too because of this problem.

3. It lacks coordination among each department. Particuarly there is strong conflict between IT and Marketing, who always blames each other. Marketing people like to say "It is all IT's fault" and IT people like to say "What is going on with marketing, company is losing money thanks to Marketing's smart spending".

4. Company fires people without giving any explanation.Normally every Friday morning somebody will be fired in front of all the employees, which makes a lot of people unconfortable. Because of that, more and more people left the company without giving two-week advanced notice and those people are actually very good employees.

5. There is a paradox in this company. Really good people do not want to stay with the company and they are actully the type of employees company needs.In the same time bad employees are good at flattering the top executives to keep their job, because they are not competitive in the job market.

6.Company is consistenly losing money, averaging $5million per quarter in the past one and half year. Company is cutting employee's benefits. A lot of peole are working under stress.Some emplyees have to constantly visit doctors and take certain medicine to work in this company.

7.Several people in marketing lack the basic ethics and professionism. The only thing they are good at is blaming other people and hiding their own mistakes. They only report good numbers to executives and hide the bad numbers. People with ethics find it extrme difficult to work with those people.

Advice to ManagementAdvice

Management needs to create a comfortable enviroment for employees to be productive.

Doesn't Recommend
Negative Outlook
No opinion of CEO

56 Other Employee Reviews for Vitacost (View Most Recent)

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  1. 3 people found this helpful  

    Get ready for blame and immaturity from the leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boca Raton, FL
    Former Employee - Anonymous Employee in Boca Raton, FL

    I worked at Vitacost full-time (more than an year)

    Pros

    Learning experience, career growth opportunity, work for a market leader, enjoy the benefits while they last. Amazing co-workers who will leave a lasting impression on you - friends for life.

    Cons

    Poor decisions from leadership end up making every employee suffer. Attention deficit disorder from the top distracts everyone. Open workspace environment leaves you unable to concentrate without bringing in headphones (seriously what is the point of open workspaces - cubicle walls are so amazing). Open environment also leads to your witnessing employees being reprimanded or fired without the company exercising discretion. Extreme working hours - you are expected to answer your emails nightly and on the weekends - get ready to rudely bring your cell phone to dinner, and your signìficant other and family will no longer recognise your face without a strange white glow reflecting off of it. Simply awful - no one should have to endure this. Company is now reducing benefits due to upper management not understanding how to use the internet or how to run an internet company and making weird or unbelievable decisions. CEO appears to have favorites but really he doesn't give a crap about people and their wellbeing. Lots of blame/departmental fighting and IT seems to get the brunt of it (they are severely understaffed).

    Advice to ManagementAdvice

    Why don't you call if it's an emergency? Work out a system to call people instead of expecting people to log in and check email - it's unreasonable to send an email at 3AM and think someone should respond immediately. Employees should be able to rest up when they leave the office. Invest in technology and improve all systems that employees need to support.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Too much drama no trust

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boca Raton, FL
    Former Employee - Anonymous Employee in Boca Raton, FL

    I worked at Vitacost full-time (more than 5 years)

    Pros

    There is nothing beneficial about working for this company unless you are one of the CEO's favorite puppets

    Cons

    No trust and senior management doesn't know what they are doing.

    Advice to ManagementAdvice

    Stop playing favorites and blaming all the other good employees for your bad decisions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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