Vitacost
1.6 of 5 49 reviews
www.vitacost.com Boca Raton, FL 500 to 999 Employees

49 Employee Reviews (View Most Recent)

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3 people found this helpful  

A Permanent Dark Cloud In Sunny Florida

Anonymous Employee (Current Employee)
Boca Raton, FL

ProsThe building is located in a comfortable, corporate suite with lots of room and the facilities are in okay shape, although quite boring. There is a small gym and two showers on site for employees who get the fit bug. Most employees have a larger desk with dual monitors in many situations. One break room will occasionally have expired products from the Vitacost supplement line available for free to those who are willing to risk using oudated products. The breakrooms have filtered water and multiple, single cup espresso and coffee makers, which aren't bad. There is also an office store that stocks various health foods and drinks that can be purchased at an extremely reasonable rate throughout the day. The list of pros is much smaller than the cons sadly.

ConsThe majority of the staff act like they have had their life drained out and are scared about being beaten up by senior or middle management. At first glance, you might consider the morale a fluke but it's very common. There are no cubicles, only open desks which deliver an open and extremely slice of the office which makes it hard to concentrate sometimes.

The company itself has an overwhelming bureaucracy to work through. Previous bad choices have forced the company to over regulate procedures and pinch internal budgets to nothing. During an introduction to the company, HR will even openly discuss the CEO's new office supply initiative that encourages employees to swipe pens, paper, and other office supplies from other businesses or hotels they may visit as a cost saving mechanism to Vitacost.

Much of the 70s style management in play appears to come downwind of the CEO himself. A veteran of the industry whose experience and resume are long and solid, but also belong in the past, where the name of the company did not have a .com after it. The yesteryear leadership approach is stifling and backwards for an internet company.

This man loves to spend his day on his feet, wandering around the office badgering people with the gut feeling ideas and errant thoughts he had while sitting at his desk. The ideas are mostly bad and do a great disservice to what could be a thriving online retail outfit. Occasionally, the CEO will openly criticize an individual in front of their colleagues for something both sensitive enough to embarrass and offend.

HR appears to be either immune to this treatment of employees or disregard it completely. This group care more about pampering the executives and bringing in warm bodies to correct for their extremely high turnover than they do about supporting a positive working environment.

Advice to Senior ManagementLook at what industry leading companies like Google and other tech giants do to drive employees and the company to mutual success.

No, I would not recommend this company to a friend

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    • Culture & Values
           
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    • Disapproves of CEO

    1 person found this helpful  

    No Trust In Leadership. It is like quicksand.

    Creative Director (Former Employee)
    Boca Raton, FL

    I worked at Vitacost full-time for more than a year


    Pros: I do not have anything good to say about this… Cons: There systems are ancient. NO work and family separating. To concerned about money and not innovation. Any innovation they did do was not innovative. No… Advice to Senior Management: Get some real educated leaders in eCommerce and do not… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    4 people found this helpful  

    Low Morale Makes Everyone Fail

    Anonymous Employee (Former Employee)

    I worked at Vitacost full-time for more than a year


    Pros: The company will let you work your entire shift before letting you know you have been fired so you get those last 8 hours of… Cons: There is always a breeze from the revolving doors from employees being fired or having quit due to low morale. Executives continue to get raises… Advice to Senior Management: Vitcost has no solid foundation. It's the "little people" who make the company run. I wonder how the founder of VitaminShoppe forgot… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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