There are newer employer reviews for Vivint
There are newer employer reviews for Vivint

See Most Recent

Started off great, then got really terrible.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Support Representative in Provo, UT
Former Employee - Customer Support Representative in Provo, UT
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Vivint full-time (More than a year)

Pros

"Free" lunch, decent pay considering the entry-level nature of the job, constant feedback to improve your skills

Cons

Management is out of touch, supervisors range from incompetent to apathetic, customer satisfaction is low and they take it out on you, having to clean up problems created by other departments

Advice to Management

Don't give your veteran employees a pay cut and call it a raise, then wonder why turnover is so obscenely high.

Other Employee Reviews for Vivint

  1. All I can say is....amazing, great energy from the ground up!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    If you want to change your life financially for the better, this is the job for you. It takes hard work and dedication, but as with all big obstacles, there are great rewards.

    Cons

    Not much negative to say whatsoever...sometimes being away from family for a few months is hard, but that's where the money is!

    Advice to Management

    Keep doing what you're doing and the sky is the limit! More management like the ones in my region will make this company even better than it already is....if that's even possible!


  2. In sales, pick the right team and you will LOVE it. Be selective. Look for good culture and strong sales.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Sales Representative in Columbia, SC
    Former Contractor - Sales Representative in Columbia, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vivint as a contractor (More than 5 years)

    Pros

    Amazing commission structure at an innovative and motivated company. They constantly strive to make things better for employees and customers. I found that in the right team, there is an amazing balance between competitive spirit and unity. I also believe that offices who know how they help customers just are happier.

    Cons

    Intense schedule and sometimes overly-competitive environment. Some of the culture was not in line with my life. Some offices and managers have some sales tactics that are truly horrifying. The company, Vivint, tries to weed these offices out, but choosing the wrong office leads to jaded and unhappy reps. Be choosey and you will be happy. Look for high sales and highly honest culture. These offices exist.

    Advice to Management

    Get rid of the "shady" sales guys. I know you are trying, but one bad apple can ruin a batch quickly.


There are newer employer reviews for Vivint
There are newer employer reviews for Vivint

See Most Recent

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