There are newer employer reviews for Volt Information
There are newer employer reviews for Volt Information

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Helpful (1)

Good people to work with

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Technical Recruiter
Current Employee - Technical Recruiter

I have been working at Volt Information full-time

Pros

Good co workers, ethical, healthy work environment

Cons

insurance premium is high, not much scope for promotion

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  1. Project based job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Peoria, IL
    Former Employee - Consultant in Peoria, IL

    I worked at Volt Information full-time (More than a year)

    Recommends
    Recommends

    Pros

    They can find short term and long term opportunity project

    Cons

    Temporary and client or customer dependant jobs


  2. A tough job for folks good with people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - AppleCare Specialist in San Antonio, TX
    Former Contractor - AppleCare Specialist in San Antonio, TX

    I worked at Volt Information as a contractor (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - Good pay for the San Antonio area.
    - Most everyone is easy to get along with.
    - Dress policy laid back.
    - You can give hours to other employees when needing a day off.
    - You solve a customer's issues, managements thinks you're doing alright.

    Cons

    - Work with all of the headaches of being an AppleCare Specialist, but without any of the benefits of working for Apple.
    - I don't believe training prepares new AppleCare Specialists properly for job. Most of what I learned was painfully achieved on the job.
    - Unrealistic time restriction for calls.
    - Strict with hours to the minute.
    - Often times feeling lost or frustrated when network goes down, Level 2 specialists have no clue or push back, or whenever Apple leave you hanging.
    - Customers can often times be difficult. I believe it takes a real people-person to navigate these minefields and ultimately provide these people with the help they need.

    Advice to Management

    Get a more flexible deal with Apple, and provide better rewards and incentives to the employees who stick around.


There are newer employer reviews for Volt Information
There are newer employer reviews for Volt Information

See Most Recent

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