There are newer employer reviews for Vonage
There are newer employer reviews for Vonage

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Mixed bag, very hectic

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Holmdel, NJ
Former Employee - Anonymous Employee in Holmdel, NJ

I worked at Vonage

Approves of CEO
Approves of CEO

Pros

Being involved with new innovations. Very customer-oriented. Good perks such as a full-service cafeteria and gym. People are very friendly. Exciting high-energy environment.

Cons

Poor intercommunication between teams. If you are not directly involved with the call center or with development, do not expect to be recognized for your skills and knowledge. Focus and direction can change. In fact, this company embraces change, and change is consistent. Projects are VERY fast-paced.

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  1. Helpful (1)

    NEVER AGAIN!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Representative in Holmdel, NJ
    Current Employee - Technical Support Representative in Holmdel, NJ

    I have been working at Vonage

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    free food, clean toilets, plenty of parking and friendly staff.

    Cons

    It’s beautiful on the outside and smells like dirty laundry inside. You have to work as a poly-lingual therapist to succeed at Vonage, if you sign up for any kind of phone-support position. The place is a huge revolving door. There is no real HR. They measure employee performance by analyzing the fake surveys they receive from their customers. The management gets paid to act like they care. THEY DO NOT DRUG TEST. Great clean toilets and they hand you 5$ for lunch. Sticking your head in the wall for $14.99 plus tax sounds good at Vonage.

    Advice to Management

    LEARN HOW TO MANAGE AND DEVELOP SOFTWARE THAT WORKS. ENGLISH IS A BIG PLUS.


  2. Helpful (2)

    Ask questions. We have to let you go.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Holmdel, NJ
    Former Employee - Anonymous Employee in Holmdel, NJ

    I worked at Vonage

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great pay. Hourly employees are great to work with. Balanced medical package.(includes dental and vision care). At one time this was one of the best places to work for

    Cons

    Odd job shifts Lack of personal time Lack of acknowledgement from management for a job well done Lack of leadership Lack of focus as to what direction the company wants to go

    Advice to Management

    Focus on what you do best, and do it better. We a lot of low morale issues due to the way a lot of things are handled, the lack of transparency within upper management and being able to define the roles that management are suppose to play in the support and growth of its employees


There are newer employer reviews for Vonage
There are newer employer reviews for Vonage

See Most Recent

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