There are newer employer reviews for Vonage
There are newer employer reviews for Vonage

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Helpful (2)

Peaceful

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - PROMOTOR in Dallas, TX
Former Employee - PROMOTOR in Dallas, TX

I worked at Vonage part-time (Less than a year)

Doesn't Recommend
Neutral Outlook
Doesn't Recommend
Neutral Outlook

Pros

Low pressure. The job is an awesome opportunity for you people. It is rather exceptional.

Cons

The management is poor. Scheduling is not clear enough. The way they do business is not the best, sometimes scamming people just to achieve the what is expected.(Like not telling the costumers they need internet for the service to work, and so on.)

Advice to Management

Its not a legit job.

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  1. Helpful (2)

    Took away some good things but overall consistently lacked training, development and professionalism

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Holmdel, NJ
    Former Employee - Anonymous Employee in Holmdel, NJ

    I worked at Vonage full-time (More than 8 years)

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Growth opportunity if you can navigate the shark infested waters
    Small circle strong leaders
    Employees take are of each other

    Cons

    Unprofessional behavior at the management level
    Exec leadership do not hold mgrs accountable for poor behavior/poor leadership skills
    Corp bullying is ignored and swept under the rug
    Talent, training and development is not strongly focused on its more of a lets check it off the list to improve employee survey ratings (results oriented at its worst)

    Advice to Management

    If you really want to retain good talent look at your employees from the mgr level. Your operations managers spend more time covering themselves and finding out who is the right person to kiss up to then managing day to day and developing the talent they have working under them. Employee feedback is treated as something to move off a check list then to really dig down and fix the issue. Too many use a band aid approach and are rewarded for it daily.


  2. Helpful (1)

    Great startup to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Engineer in Holmdel, NJ
    Current Employee - QA Engineer in Holmdel, NJ

    I have been working at Vonage full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Vonage tends to have a family atmosphere that can be great if you can adapt and work well with others. You get to work with many different technologies and systems that you may not get exposure to elsewhere

    Cons

    Vonage has a lack of processes in dealing with most situations. There is also a lot of infighting between different departments for some reason. Usually because of unrealistic expectations from all parties.


There are newer employer reviews for Vonage
There are newer employer reviews for Vonage

See Most Recent

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