There are newer employer reviews for Vonage

 

Excellent Benefits and some perks

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Tech Support  in  Holmdel, NJ
Current Employee - Tech Support in Holmdel, NJ

I have been working at Vonage full-time for more than 3 years

Pros

Benefits are best in this Company

Cons

Have sub par employee advancement support

Recommends
Positive Outlook
Disapproves of CEO

95 Other Employee Reviews for Vonage (View Most Recent)

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  1. 2 people found this helpful  

    No market growth and not self-aware enough to improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Holmdel, NJ
    Former Employee - Anonymous Employee in Holmdel, NJ

    I worked at Vonage full-time for less than a year

    Pros

    - Nice campus and facilities
    - Most people try to be nice

    Cons

    - The technology and services are antiquated and basic
    - Corporate culture is highly political and based on "getting along" rather than results
    - There's a lot of residual AT&T and other "big company" employees who bring a "dinosaur" mentality to everything - especially those with NO telecom background
    - Changes are at glacial speed; all processes require political correctness and consensus of even irrelevant parties, stand-alone decisions are punished
    - Has an unrealistic view of itself as bigger, more savvy and "cutting edge" than they are
    - High tolerance for incompetence from those "tenured" - the Peter Principle at it's finest

    Advice to ManagementAdvice

    Remind yourselves that you are a telecom, and take a look at what success in the industry looks like; agile, aggressive, and with deep technical skills. Finely tuned back-office operations are important, but NOT what makes customers whip out their credit cards to sign up. You know you've plateaued, and you know you need to change but you can't have "Agents of Change" be or act like those that got you stuck in the first place.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Pretty boring and not employee centered

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Holmdel, NJ
    Former Employee - Account Manager in Holmdel, NJ

    I worked at Vonage full-time for more than 5 years

    Pros

    - Great Gym
    -Employee incentive

    Cons

    - Management looks down at call center employees
    - No room for advancement

    Advice to ManagementAdvice

    Encourage leadership and promote from within instead of external

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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