Vonage
2.7 of 5 84 reviews
www.vonage.com Holmdel, NJ 1000 to 5000 Employees

84 Employee Reviews (View Most Recent)

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1 person found this helpful  

Ok, as call centers go

Account Manager (Former Employee)
Holmdel, NJ

Pros- Performance incentives
- Still a relatively small business, so upper management is accessible, including CEO
- millions invested in training
- on-campus gym, Starbucks, & Gourmet dining area.
- commuter shuttle to and from train station.
- great opportunity to travel
- decent pay

Cons- great work as an account manager can easily overlooked
- supervisors tend to side up with those that they go to the bar with, as opposed to the performance driven AC's
- not nearly enough employees are Vonage customers, and it shows it sales numbers. They too don't believe in the product.
- technology company that hasn't added anything substantially new to customers in the last 4 years-has become very stale.

Advice to Senior Management- All supervisors should be coached intensely on building relationships.
- don't just assume that because one quietly exceeds his goals that he or she is not happy
-

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    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Think twice about working here.

    Software Developer II (Current Employee)
    Holmdel, NJ

    I have been working at Vonage


    Pros: The salary has been steady, and they give decent bonuses. Cons: No appreciation for work done. No communication or input on software development deadlines. Very little advancement based on technical skill. If you're the… Advice to Senior Management: The leadership at the director and technical manager level needs… No, I would not recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Not your typical corporate enviornment

    Anonymous Employee (Current Employee)
    Holmdel, NJ

    I have been working at Vonage


    Pros: Many different lateral moves are available Cons: The ladder up is limited Advice to Senior Management: Be competitive in the market More
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