There are newer employer reviews for Vonage

1 person found this helpful

Ok, as call centers go

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Account Manager in Holmdel, NJ
Former Employee - Account Manager in Holmdel, NJ

I worked at Vonage

Pros

- Performance incentives
- Still a relatively small business, so upper management is accessible, including CEO
- millions invested in training
- on-campus gym, Starbucks, & Gourmet dining area.
- commuter shuttle to and from train station.
- great opportunity to travel
- decent pay

Cons

- great work as an account manager can easily overlooked
- supervisors tend to side up with those that they go to the bar with, as opposed to the performance driven AC's
- not nearly enough employees are Vonage customers, and it shows it sales numbers. They too don't believe in the product.
- technology company that hasn't added anything substantially new to customers in the last 4 years-has become very stale.

Advice to ManagementAdvice

- All supervisors should be coached intensely on building relationships.
- don't just assume that because one quietly exceeds his goals that he or she is not happy
-

Disapproves of CEO
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  1. Think twice about working here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Developer II in Holmdel, NJ
    Current Employee - Software Developer II in Holmdel, NJ

    I have been working at Vonage

    Pros

    The salary has been steady, and they give decent bonuses.

    Cons

    No appreciation for work done.
    No communication or input on software development deadlines.
    Very little advancement based on technical skill.
    If you're the kind of person who sends emails to show you're working instead of cutting code, this is the place for you.

    Advice to ManagementAdvice

    The leadership at the director and technical manager level needs a serious overhaul.

    Doesn't Recommend
    No opinion of CEO
  2. Not your typical corporate enviornment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Holmdel, NJ
    Current Employee - Anonymous Employee in Holmdel, NJ

    I have been working at Vonage

    Pros

    Many different lateral moves are available

    Cons

    The ladder up is limited

    Advice to ManagementAdvice

    Be competitive in the market

    No opinion of CEO
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