Vonage

  www.vonage.com
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86 Employee Reviews (View Most Recent)

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Not great

Vice President (Former Employee) Holmdel, NJ

ProsStill small enough to see how the parts of a company work (or do not work well) to provide a service to customers

ConsMore bureacracy and politics than normal for a company of its size. Not really a tech company. It's phone service. And lots of customer service issues to grind through like any other telephone company.

Advice to Senior ManagementMore bureacracy and politics than normal for a company of its size. Not really a tech company. It's phone service. And lots of customer service issues to grind through like any other telephone company.

No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Technical Support Review

    Technical Support (Current Employee) Holmdel, NJ

    I have been working at Vonage


    Pros: Not bad pay 3 month paid training Fun coworkers $100 lunch allowance Average benefits after just starting… Cons: Chance to move around in company seems random at best Some… Advice to Senior Management: Offer more reasons for not getting or what we need to do to change… More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Ok, as call centers go

    Account Manager (Former Employee) Holmdel, NJ

    I worked at Vonage


    Pros: - Performance incentives - Still a relatively small business, so upper management is accessible, including CEO - millions invested in training -… Cons: - great work as an account manager can easily overlooked - supervisors tend to side up with those that they go to the bar with, as… Advice to Senior Management: - All supervisors should be coached intensely on building relationships. - don't just assume… More
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