There are newer employer reviews for W.W. Grainger

1 person found this helpful  

A solid company if you work in Lake Forest at Headquarters. If you are inside sales, forget about it.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Account Relationship Manager in Northbrook, IL
Current Employee - Account Relationship Manager in Northbrook, IL

I have been working at W.W. Grainger

Pros

Benefits package and profit sharing are great, except they make you work for a full 6 years before you're fully vested with the PSP. Culture is fine, business casual dress code and jeans can be worn on Fridays.

Cons

Inside sales at Grainger is utterly ignored by the company as a whole. Very few ARMs claw their way out of inside sales, and when interviewing for other positions at Grainger ARMs are usually told they lack the experience required. Management turnover is HUGE, I had seven (7!) managers in less than four years. Also yearly raises are a joke, the top performers last year received a 2% raise, which equates to less than $1,000. Laughable.

Advice to ManagementAdvice

Get rid of the inside sales program altogether, because nobody believes that part of the organization has the support of executives in Lake Forest.

Doesn't Recommend
No opinion of CEO

559 Other Employee Reviews for W.W. Grainger (View Most Recent)

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  1.  

    Unattainable metrics "expectation to effectiveness" is discouraging and unfair to new and veteran employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Associate in Denver, CO
    Current Employee - Associate in Denver, CO

    I have been working at W.W. Grainger

    Pros

    The company has an outstanding reputation.
    There is always work.
    "Full time" employees receive profit sharing.

    Cons

    Employees are treated like military recruits.
    Expectation to effectiveness metrics are not adjusted with increased work loads.
    Part time employees work 40 hours or more and receive no benefits.
    Favoritism and unprofessional management skills are the result of who team leads know in the organization.
    Movement in the company is lateral not vertical.
    Training is done by managers who have not performed the functions they are training.
    Write ups and threats are numerous.

    Advice to ManagementAdvice

    Concentrate on retraining your entry level managers and watch there actions like you do the associates.
    Rethink metrics and compare all employees to properly evaluate expectations of cheating employees.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Complete idiots

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Associate in Teterboro, NJ
    Current Employee - Customer Service Associate in Teterboro, NJ

    I have been working at W.W. Grainger

    Pros

    Mon-Fri 9-5 is good.
    The pay is ok compared to working in a similar place like a Home Depot or Lowes.
    Two week vaction in first year even for new hire.

    Cons

    You will never move up in the company if you aren't a brown noser and if you aren't in the "in crowd".
    Be prepared to do your job and twenty other things at the same time, then get "coached" when it isn't done in 20 minutes. This will be happening all while the "chosen" few are laughing and talking about their day and drinking coffe from dunkin doughnuts.
    Just a bad place to be if you aren't in the chosen group, look for another job while you are there and dont think about a transfer because Grainger managment is all the same you will go through the same thing everywhere you go.

    Advice to ManagementAdvice

    You guys really need to get a clue, stop hiring the same people over and over again that's why nothing ever works. Managment is all the same they don't do anything and expect the world from employee's but they themselves don't know what they are doing.

    Doesn't Recommend
    Disapproves of CEO
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