There are newer employer reviews for W.W. Grainger

3 people found this helpful

Great company, great benefits, not for everyone

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Account Manager in Knoxville, TN
Current Employee - Account Manager in Knoxville, TN

I have been working at W.W. Grainger full-time (more than 5 years)

Pros

Grainger has a great people and resources to help you bring value to your customers. The benefits are good and for a distributor, they are great at what they do. Back orders and mis-shipments are an anomaly.

Cons

Change is abound on a regular basis so you better roll with it. Opportunities for advancement in sales are very few and far between. The company is heavily metric driven so you have to perform across all categories or management will find something to ding you on. It seems that Grainger is always trying to find a why to shape sales behavior by the incentives offered. The company is very goal driven and you judged fairly and sometimes unfairly due to your invididual performance to goal.

Advice to ManagementAdvice

Account managers like incentives and want to make more money which is why they are in sales. Instead of finding ways to reduce incentives look for ways to bring more opportunities to the table to drive behavior. Also, remove the administrative roadblocks that inhibit sales growth. Bring on DSM's from inside the organization.

Recommends
Neutral Outlook
Approves of CEO
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  1. 4 people found this helpful

    Benefits Dont pay the Bills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Sales Representative in Chicago, IL
    Current Employee - Territory Sales Representative in Chicago, IL

    I have been working at W.W. Grainger full-time (more than a year)

    Pros

    Very Organized and lots of product catagories.

    Cons

    Too big. Its very hard to get things done. You have to call 6 people to just get help on any customer issues.

    Advice to ManagementAdvice

    Tough to sell when all customers hate us.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful

    Great Company

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Sales Representative in Chicago, IL
    Current Employee - Territory Sales Representative in Chicago, IL

    I have been working at W.W. Grainger full-time (more than a year)

    Pros

    Good Commission Plan
    Great Benefits
    Profit Sharing
    Experience
    Investment in Program

    Cons

    Constant oversite
    Must follow their Sales guideline
    Constant Change

    Advice to ManagementAdvice

    There is a constant eye on you even when you are hitting your numbers. Trust your reps and let them sell.

    Recommends
    Positive Outlook
    Approves of CEO
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