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Helpful (5)

Goals, expectations, requirements are all too high. Pay way too low for the desired results.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Territory Sales Representative in North Salt Lake, UT
Current Employee - Territory Sales Representative in North Salt Lake, UT

I have been working at W.W. Grainger full-time (More than a year)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

PST. Work phone for personal use. a highly watched (telematics) car for some personal use.

Cons

We're not AM's, we're TSR's and are paid accordingly, which is very weak. They expect us to be strategic with over 350 accounts, while seeing at least 15 per day, all while working on the previous 15 calls the day before. It's impossible. They think there's 48 hours in one day, which is the amount of time you need to stay caught up. It's always more, more, more for less. They say the commission is "uncapped", but theres a locked down, padlock cap on it! If you're lucky enough to have a low goal one month (which rarely you are lucky at all here) and do well, they'll get that money back next half when they realize you've made too much and increase your goals so you hit under the 75% threshold. Micromanagement from imcompitant managers. Pointless early morning rally's. Ride a long days with your boss are the worst/most annoying pointless thing. Talks to us like we're 19 year olds fresh out of high school and thinks we make that of an AM. Combination for failure and high turnover. There's been 100% turnover in the 1.5 years I've been here, including a new manager. My advise, don't even consider a TSR role.

Advice to Management

Lower the goals, find compitant managers and increase the salary to at least become competeive. Also lowering the 60% margins on the items you're trying to screw the customers with.

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  1. Helpful (2)

    The only thing consistent is change....but change is sometimes good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Houston, TX
    Current Employee - Account Manager in Houston, TX

    I have been working at W.W. Grainger full-time (More than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -Large company that isnt going away -Do your job then you will never have to worry about losing it -Been in business a very long time and very well known -Room for advancement if you know the right people -Pay scale seems to be better than the competition -Profit sharing is decent

    Cons

    -Success is not always rewarded -Not what you know or how well you do it but rather who you know -As a seller, pricing is your worst enemy -No inside (assigned) sales representatives -New initiatives seems like almost monthly -Branches and Sales are not on the same page and do not work well together

    Advice to Management

    Restructure compensation plan. Invest in an inside sales team to work with outside sales representatives.


  2. Helpful (4)

    Benefits Dont pay the Bills

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Representative in Chicago, IL
    Current Employee - Territory Sales Representative in Chicago, IL

    I have been working at W.W. Grainger full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Very Organized and lots of product catagories.

    Cons

    Too big. Its very hard to get things done. You have to call 6 people to just get help on any customer issues.

    Advice to Management

    Tough to sell when all customers hate us.


There are newer employer reviews for W.W. Grainger
There are newer employer reviews for W.W. Grainger

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