W.W. Grainger

www.grainger.com
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There are newer employer reviews for W.W. Grainger

1 person found this helpful  

Good company, needs to move into the 21st century

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Contractor - Anonymous Contractor in Lake Forest, IL
Current Contractor - Anonymous Contractor in Lake Forest, IL

I have been working at W.W. Grainger as a contractor (less than a year)

Pros

Headquarters facility is beautiful, lots of amenities. Strong customer base and brand.
Lots of opportunity for strong talent to make a difference.
Great work-life balance.

Cons

Fear of decision-making at lower mgt levels - a lot of upward delegation of decision-making.
Very silo'ed - not much collaboration between (and sometimes within) teams and departments.
Inexperienced front line managers.
Stratification of employees: exempt vs. non-exempt, manager vs. individual contributor. High stripe consciousness.

Advice to ManagementAdvice

Take advantage of your diverse workforce's ideas and suggestions, which are likely different from your own.
Let go - don't be so controlling.
Hire baby boomers on a part-time basis all across your organization (both exempt and non-exempt) - you need broader, experienced thinking and risk-taking in order to achieve!

Recommends
Positive Outlook
Approves of CEO

648 Other Employee Reviews for W.W. Grainger (View Most Recent)

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  1. 3 people found this helpful  

    THE WORST EXPERIENCE OF MY CAREER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in San Jose, CA
    Current Employee - Account Manager in San Jose, CA

    I have been working at W.W. Grainger full-time (more than a year)

    Pros

    Profit Sharing but it takes 5-6 years to be fully vested

    Cons

    Unethical business practices - breaking contracts and changing quotas every month. Not paying Account Manager the commissions that were due to them. All 10 ten Account Managers I started with in 2011 have left the company to pursue other opportunities. The commission structure is awful - the worst in the industry.

    Advice to ManagementAdvice

    Try to hire Managers that have more experience than selling printers at Pitney-Bowes

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Do not fall for the picture HR paints

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Long Beach, CA
    Former Employee - Account Manager in Long Beach, CA

    I worked at W.W. Grainger full-time (more than a year)

    Pros

    Training is it. They will position their profit share and upward mobility, but it is decades for that to happen. You will be sold on the time off, profit share, market position, and the ability to grow. The reality is when you join, get in line. On the bright side, their sales training is a good foundation for improving with another employer. Look at it a s a stepping stone psoition. The Grainger name does carry some positive weight.

    Cons

    Almost impossible to earn bonus or be promoted. Your goal changes every 6 months. There is a fear monger culture. Micromanaged. They will actually follow under-performers to appointments and discipline for tardiness, cancelation, etc. Their competitors, although much smaller, are much more mobile, cheaper, and contrary to what you're told by Grainger, have a better solution and service offering. You will be taught a sales presentation that must be done with every customer regardless of relevance. I never understood why they hired seasoned sales people because you are not allowed to think on your own. I would strongly suggest you analyze your current situation before making a move. To put this into better perspective, when I announced my resignation, I went in two weeks later to debrief and bring my management team up to speed on any open opportunities etc., it happened to fall right after our District Meeting. My entire team, at different times, came up to me and congratulated me. They said they were envious and are working their hardest to do the same.

    Advice to ManagementAdvice

    Listen to your employees. Stop scaring them into submission and you will see the growth you desire.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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