There are newer employer reviews for W.W. Grainger

1 person found this helpful  

Good company, needs to move into the 21st century

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Lake Forest, IL
Current Employee - Anonymous Employee in Lake Forest, IL

I have been working at W.W. Grainger as a contractor (less than an year)

Pros

Headquarters facility is beautiful, lots of amenities. Strong customer base and brand.
Lots of opportunity for strong talent to make a difference.
Great work-life balance.

Cons

Fear of decision-making at lower mgt levels - a lot of upward delegation of decision-making.
Very silo'ed - not much collaboration between (and sometimes within) teams and departments.
Inexperienced front line managers.
Stratification of employees: exempt vs. non-exempt, manager vs. individual contributor. High stripe consciousness.

Advice to ManagementAdvice

Take advantage of your diverse workforce's ideas and suggestions, which are likely different from your own.
Let go - don't be so controlling.
Hire baby boomers on a part-time basis all across your organization (both exempt and non-exempt) - you need broader, experienced thinking and risk-taking in order to achieve!

Recommends
Positive Outlook
Approves of CEO

559 Other Employee Reviews for W.W. Grainger (View Most Recent)

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  1. 3 people found this helpful  

    Territory Sales Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Sales Representative in Miami, FL
    Former Employee - Territory Sales Representative in Miami, FL

    I worked at W.W. Grainger (more than an year)

    Pros

    Great opportunity to make money.
    Great Benefits
    A lot of good people.
    Good Team Working environment
    Company car and gas card

    Cons

    Low base salary.

    Very unrealistic expectation to sell items ridiculously overpriced in comparison to every other MRO supplier, based on the notion of total value or value added when no such value exist or the value does not justify the ridiculous price difference.

    Very unrealistic activity expectation. They expect you to meet with far more people they reasonably possible.

    Although your manager may not ask you to work from home. He / she will assign work that would be impossible to preform during business hours if you want to be productive.

    Lots of work, you will be working 80 plus hours a week.

    Remember you are a sales person PEOPLE DONT LIKE SALES PEOPLE. YOU WILL BE TREATED LIKE CRAP. People will lie, hide and avoid you. People will waste your time, not answer or respond to your phone calls / emails. Cancal appointments without telling you, People will treat you badly like a bottom feeding parasite.

    The very worst part is Managements ridiculous micro management of employees. There is a teleamatics system in your company car that allows your manager to track when you turn your car on / off, where you are at and for how long. Big brother watches you and questions every little thing.

    Company Management manages in the "good ol boy" fashion. Similar to police officers, They take care of themselves, manages do and say whatever they want, with total impunity. Complaining about unfair treatment, abuse or any other negative action on your manager will result in immediate retribution. followed by frivolous accusations, write ups and progressive disciplinary actions for made up incidents until you crack and quit or they feel they have enough paper work on you to justify your termination.

    Advice to ManagementAdvice

    Stop the Micro managing, senior management needs to not allow there managers to micro manage. Allow employees to be successful. Address employee concerns

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Seattle, WA
    Current Employee - Account Manager in Seattle, WA

    I have been working at W.W. Grainger full-time (more than an year)

    Pros

    Good benefits, strong training, and consistent approach to selling.

    Cons

    Too focused on metrics and not on strategic consultative approach.

    Advice to ManagementAdvice

    Allow more flexibility in weekly schedule to deliver on committment to be more consultative

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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