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Account Manager

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Account Manager  in  Seattle, WA
Current Employee - Account Manager in Seattle, WA

I have been working at W.W. Grainger full-time for more than a year

Pros

Good benefits, strong training, and consistent approach to selling.

Cons

Too focused on metrics and not on strategic consultative approach.

Advice to ManagementAdvice

Allow more flexibility in weekly schedule to deliver on committment to be more consultative

Doesn't Recommend
Neutral Outlook
Approves of CEO

Other Reviews for W.W. Grainger

  1. 3 people found this helpful  

    Going down hill..FAST!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Teterboro, NJ
    Current Employee - Sales Associate in Teterboro, NJ

    I have been working at W.W. Grainger full-time for more than 8 years

    Pros

    The only thing that is left is Profit Sharing

    Cons

    They don't care about the stores/counters anymore, we have lines of people but no employee's to help them. All the old time outside sales people have left, We even lost a few great managers because they were tired of playing the Grainger game. We have lost many internal employees, but that is kept quiet and they are not replaced. Everything is a secret, but employee's find out other ways, They treat up like we are stupid, tell us what to say and how to say it like robots.

    Advice to ManagementAdvice

    Happy Employee's = Happy Customers! Go back to old school Grainger when there was fun and work at the same time.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Best in the industry but still lacking in core areas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Atlanta, GA
    Current Employee - Account Manager in Atlanta, GA

    I have been working at W.W. Grainger full-time for more than 5 years

    Pros

    Work life balance is dfficult to beat. Decent resources for this industry make working here okay. Goal assignment is not distributed very well. Seasoned sellers are gone. We have a low tenure for sales reps.

    Cons

    District Sales Managers are no longer sellers. They're corporate policy enforcers. This is sad. I don't like to bring my boss into my accounts because he's so out of touch with what is going on. Grainger is also quick to adapt an inititative, have everyone drink the kool aid for it, and then quickly abandon it like it never happened. Stick to your guns.

    Advice to ManagementAdvice

    People buy from people-remember this. Attract real talent by getting rid of the churn and burn cycles.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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