W.W. Grainger

  www.grainger.com
  www.grainger.com
There are newer employer reviews for W.W. Grainger

4 people found this helpful  

Oh The times they are a changing

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Account Manager in Dallas, TX
Former Employee - Account Manager in Dallas, TX

I worked at W.W. Grainger full-time (more than 5 years)

Pros

Profit sharing, good pay Vs. the competition.

Cons

They are finding ways to weed out the more tenured employees so that they can hire fresh out of college lesser paid employees and show more profitability to their share holders. More focus on bringing in products from overseas rather than supporting products made in the U.S. made by our own customers. Major cut backs in the branch staff resulting in longer lines for customers at the counters. Hiring new people at lower wages that do not have industry knowledge. Extremely unreasonable sales goals 25%-35% over PY) for Sales team members during a major recession.

Advice to ManagementAdvice

Too many operations and analytical people and not enough hands-on customer service people. It used to not be this way. Grainger needs to get back to hiring people experienced in the MRO and industrial supplies industry.

Doesn't Recommend
Neutral Outlook
Approves of CEO

591 Other Employee Reviews for W.W. Grainger (View Most Recent)

Sort: Rating Date
  1. 6 people found this helpful  

    Great Training for your next job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Sales Representative in Collingswood, NJ
    Current Employee - Territory Sales Representative in Collingswood, NJ

    I have been working at W.W. Grainger full-time (more than an year)

    Pros

    The training is fantastic. I've watched 15-20 people get jobs outside the company because Grainger's training is thought of hightly. You get a car and bene's from day one. Free gas and insurance. After a few days you can quickly figure out how to beat the system.

    Cons

    They pay is horrible. The company refuses to promote from with in. I worked with a guy who was with the company for nearly 10 years. They told him that he was "unqualified" to be an account manager (next level up). Unless your a chick it's next to impossible to get promoted. The MTS's hound you to death with constant e-mails and nonsense. The MTS's are glad-handed yesmen who really don't know how to sell and badger your customers when you have ride-a-longs (which are ALL the time). There are idiotic meetings that are held 50 miles from everyone..and they're every 2 weeks. The goals are impossible to hit unless your territory is in the middle of rural PA or some where like it.

    Advice to ManagementAdvice

    Pay the people that deserve it and promote from your own team. You're losing way TOO many qualified employees to the competition.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Good job, but its one bad year and you could be gone.

    Former Employee - Account Manager in Trenton, NJ
    Former Employee - Account Manager in Trenton, NJ

    I worked at W.W. Grainger full-time (more than 5 years)

    Pros

    Team is friendly. Customers like working with you.

    Cons

    Fake Goals, they cant tell you how they are
     made up. You can work hard for 6 months and do great, then they just increase your goal so you break even on the year. Management then acts like they dont know the deal and blame you. Very common.

There are newer employer reviews for W.W. Grainger

Work at W.W. Grainger? Share Your Experiences

W.W. Grainger

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.