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Helpful (4)

Oh The times they are a changing

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Account Manager in Dallas, TX
Former Employee - Account Manager in Dallas, TX

I worked at W.W. Grainger full-time (More than 5 years)

Doesn't Recommend
Neutral Outlook
Approves of CEO
Doesn't Recommend
Neutral Outlook
Approves of CEO

Pros

Profit sharing, good pay Vs. the competition.

Cons

They are finding ways to weed out the more tenured employees so that they can hire fresh out of college lesser paid employees and show more profitability to their share holders. More focus on bringing in products from overseas rather than supporting products made in the U.S. made by our own customers. Major cut backs in the branch staff resulting in longer lines for customers at the counters. Hiring new people at lower wages that do not have industry knowledge. Extremely unreasonable sales goals 25%-35% over PY) for Sales team members during a major recession.

Advice to Management

Too many operations and analytical people and not enough hands-on customer service people. It used to not be this way. Grainger needs to get back to hiring people experienced in the MRO and industrial supplies industry.

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  1. Helpful (6)

    Great Training for your next job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Sales Representative in Collingswood, NJ
    Current Employee - Territory Sales Representative in Collingswood, NJ

    I have been working at W.W. Grainger full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The training is fantastic. I've watched 15-20 people get jobs outside the company because Grainger's training is thought of hightly. You get a car and bene's from day one. Free gas and insurance. After a few days you can quickly figure out how to beat the system.

    Cons

    They pay is horrible. The company refuses to promote from with in. I worked with a guy who was with the company for nearly 10 years. They told him that he was "unqualified" to be an account manager (next level up). Unless your a chick it's next to impossible to get promoted. The MTS's hound you to death with constant e-mails and nonsense. The MTS's are glad-handed yesmen who really don't know how to sell and badger your customers when you have ride-a-longs (which are ALL the time). There are idiotic meetings that are held 50 miles from everyone..and they're every 2 weeks. The goals are impossible to hit unless your territory is in the middle of rural PA or some where like it.

    Advice to Management

    Pay the people that deserve it and promote from your own team. You're losing way TOO many qualified employees to the competition.

  2. Helpful (2)

    Still far behind...

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at W.W. Grainger

    Pros

    Great HQ with nice Cafe in Lake Forest
    Work from home on Fridays

    Cons

    Treats Contractors like some 2nd class citizens. It's slightly common in corporate world but it goes an extra mile here...

    No room for new ideas

    Squeezing 40-50 people in one room in the name of AGILE

    Far behind in IT methodologies and lack of knowledge in what is currently new in the market.

    Advice to Management

    Get better with treating employees/contractors and they would in turn do better things for company instead of looking for opportunities for jumping out of company.

There are newer employer reviews for W.W. Grainger
There are newer employer reviews for W.W. Grainger

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