W.W. Grainger

  www.grainger.com
  www.grainger.com
There are newer employer reviews for W.W. Grainger

 

W.W,. Grainger is a great company to work for while you are there...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Territory Sales Representative in Chicago, IL
Former Employee - Territory Sales Representative in Chicago, IL

I worked at W.W. Grainger full-time (more than 3 years)

Pros

Good compensation, good benefits, and well known and recognized company.

Cons

During my time there, there was an extremely high attrition rate of the District Sales Managers, along with the territory sales reps. This doesn't allow for development of synergies between representatives and management nor representatives and clients for medium to long term.

Advice to ManagementAdvice

Yes, it it understood that people with continue to buy from Grainger as it has a strong brand recognition, however, imagine the % of growth potential to be realized in a med to long term relationship with one representative with an account. Multiply that per account and the numbers are quite astonishing.

Most of the objections or non positive perception from the client initally were ,"What, another Grainger representative? Wow, seems like you guys have a new rep every few months."

That said, Grainger is still a leader and has increased its stock price share from $80's to over $100 per, so, as stated in the beginning, does (attrition) it really matter as long as profits are growing and shareholders are happy:? Probably not.

Recommends
Positive Outlook
No opinion of CEO

592 Other Employee Reviews for W.W. Grainger (View Most Recent)

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  1. 5 people found this helpful  

    A once stellar company that cared about it's employees and customers, is now just greedy and arrogant.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at W.W. Grainger full-time (more than 8 years)

    Pros

    Benefits package, can work remotely.

    Cons

    Goal expectations---difficult to overcome and make real money. Income is essentially capped with unrealistic goals. Disparity of goal incremental from one employee to the next. Favoritism, good ole boy network for both men and women. Perception is everything, or you'll never get anywhere in this company. Upper management all the same---and that's not a complement. Old School Grainger people (lot of women), leaving or being forced out in droves for the younger, cheaper, straight out of school churn and burns. Lowest pay grade in the industry for compensations and bonuses. For the record, I'm one of the few that have made goal several years in a row, at the expense of my family. Looking to get out.

    Advice to ManagementAdvice

    Sales people understand that they're a $$$ sign, but at least treat us with some respect. Stop with the micro-managing and the ridiculous goals. Grainger's idea of inclusion and diversity is a joke. Try being white, and over 50. You're losing first rate people for the almighty dollar, and ironically, it will cost you more in the end.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great Company to work for with few cons to consider

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Government Account Manager
    Current Employee - Government Account Manager

    I have been working at W.W. Grainger full-time (more than 5 years)

    Pros

    Home Office, Lap Top, Cell Phone, Great C level Leadership, Profit Sharing

    Cons

    Mileage reimbursement plan (Runzheimer), Commission Payback possibilities, Not much team interaction. Goal increases year over year are pretty steep. Commission structure has changed 6 times in 7 years. Sales training process is about 3-5 years behind. Annual Achievers program is virtually not attainable unless a large sale falls into your lap. Ability to make 100% sales goal year over year is not easy.

    Advice to ManagementAdvice

    Get rid of Commission payback structure. Find a commission plan and stick with it. Goal setting needs to be more realistic. Allow for goal adjustments for sellers when contracts are lost that the seller has nothing to do with.

    Recommends
    Positive Outlook
    Approves of CEO
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