There are newer employer reviews for W.W. Grainger

2 people found this helpful  

SO SO

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Account Manager in Baltimore, MD
Current Employee - Account Manager in Baltimore, MD

I have been working at W.W. Grainger full-time (more than an year)

Pros

Good company, stock options and profit sharing. High base for sales position and a lot of support.

Cons

You become a quote pusher, too much admin

Advice to ManagementAdvice

You keep losing good people who are hitting their numbers yet you keep the ones that are not, makes no sense.

Recommends
Negative Outlook
Approves of CEO

560 Other Employee Reviews for W.W. Grainger (View Most Recent)

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  1. 1 person found this helpful  

    Customer service at the national contact center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Cust Relations Representative
    Current Employee - Sales and Cust Relations Representative

    I have been working at W.W. Grainger full-time (more than 3 years)

    Pros

    Flexible scheduling. Can actually choose your schedule, as long as there are 80 hours in the 2 week period.

    Pay is competitive for the area. If you factor in the profit sharing trust and benefits its much higher. Don't expect it to go up much though.

    Relatively low pressure for a call center environment.

    Cons

    Zero upward mobility. If you are on the front lines looking to move into a management role, you need to be tapped into the "Old Girls Network", The only real mentoring opportunities are through "business resource groups" and of those the only ones with any actual activity are the Women's and Latino. White males need not apply.

    Management spends all their time on "projects" and very little on working with their staff. You can be absolutely incredible at your job, and nobody really will know. Be prepared for very low annual raises based of goals which have no real relevance to your day to day job. Even if you max out your review scores, % raises work out to less than half of the increase in the cost of living year to year.

    Advice to ManagementAdvice

    Take a hard look at your internal hiring practices. Instead of touting how you are getting "good people on the bench" take a hard look at if you are ever putting them in the game.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    web content

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger

    Pros

    the company is big, and very stable

    Cons

    if you are looking for stability this is it

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