WAND Corporation

  www.wandcorp.com
  www.wandcorp.com
There are newer employer reviews for WAND Corporation

2 people found this helpful  

You get what you put in

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - N/A in Eden Prairie, MN
Current Employee - N/A in Eden Prairie, MN

I have been working at WAND Corporation full-time (more than an year)

Pros

- Great community of employees
- Management is involved in all levels of the company, and the management style has a 'family business' feel to it.
- If you prove yourself, and are willing to go above the standard '9-5 mentality' you will be rewarded.
- Very progressive thinking towards development, which makes it a very stimulating environment to work in
- Many of the employees above the entry level role have been in the industry in some form for 10+ years, and have a great deal of knowledge to share
- A recent facilities upgrade, and one planned for the near future, have made the working environment very comfortable
- WAND University is closing the knowledge gap for new hires, and provides courses on every product the company offers.

Cons

- Although growing, WAND is still a small business. You will not get some of the perks associated with larger employers
- You WILL work more than 40 hours a week if you want to get recognized (it's a development house, what did you expect???). Don't apply for this company if you draw the line at 40 hours a week.
- There is a good deal of revamping going on, and this means a lot of compensation by employees.
- There is still high turnover in the TAC. It would be nice to see the criteria for hiring these employees raised a little bit. The current approach seems to be locating warm bodies who can string a coherent sentence together - not on quality service providers.
- The development cycle is sometimes rushed beyond what is realistically achievable.

Advice to ManagementAdvice

Continue pushing into new concepts. WAND has its bread and butter in Wendy's, now it's time to go get some sides!

Recommends
Positive Outlook
Approves of CEO

38 Other Employee Reviews for WAND Corporation (View Most Recent)

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  1. 5 people found this helpful  

    Worst company you can imagine!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Help Desk in Eden Prairie, MN
    Former Employee - Help Desk in Eden Prairie, MN

    I worked at WAND Corporation full-time (less than an year)

    Pros

    There are people there who truly want to do the right thing although afraid to as it is frowned upon to stand up for what's right. There are people who want to believe that things will get better. There have been some new people brought in the door who are desperately trying to help.

    Cons

    There is a strong concern in the senior leadership team related to the entitlement attitude, lack of leadership and vision, lack of integrity, lack of accountability in most areas, lack of teamwork unless pointing fingers counts, and extremely poor treatment of employees.

    It appears as though anyone brought in who actually makes changes for the better doesn't last long before being driven away or simply leaving frustrated.

    one department is the dumping ground for all the company's failures. This area gets beat up nonstop. They take all the blame for all the other failures of the company. They have been through roughly nine rounds of leadership as a result.

    Don’t be exempt or you will certainly be working massive hours. It is a company expectation.

    the building is disgusting, dirty, massive leaky roof crowded, no parking, parking lot in bad shape... Bottom line there is nothing good about this building except the nice income for the owners and I am sure you can guess who owns it.

    Advice to ManagementAdvice

    You need some significant changes and you know who and what they are. If you tolerate the behavior much longer you won't have a business. You really have no idea how to run a successful company. Your best bet is to sell while you can.
    Your priorities of family, wallet, entitlement are certainly not going to help.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    The best employees leave.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous (They Would Fire Me) in Eden Prairie, MN
    Current Employee - Anonymous (They Would Fire Me) in Eden Prairie, MN

    I have been working at WAND Corporation full-time (less than an year)

    Pros

    Wand has paying customers who don't have enough money to buy a competing software so they keep paying Wand support (help desk) fees.

    Cons

    Management is the worst you'll ever work with. If you are going to be satisfied with the base salary you accept when you accept the job, and you don't need the benefits, and you just keep your head down and type code, you'll be okay. If you're a sales person / account manager you'll get canned if you don't become a help desk specialist (Learn to solve your own customer's problems yourself) or if you aren't the top salesperson in the group.

    Firings seems to occur frequently despite the help desk being constantly under-staffed. Help desk tickets come in at a flooding rate. There is maybe a single employee who has been there over 10 years and he subscribes to the ownership's management style. (Not a compliment).

    Management is abrasive and likes to get in verbal arguments in front of the employees. As an employee you can either take it and be publicly humiliated or argue back and risk being fired on the spot or harassed further.

    Managements response to upset employees is "they should be thankful they have a job". This trumps any faults on managements behalf or any workplace issues.

    Very few female employees were ever hired until a "newer age" managers spent stints there hiring some females. Since then it has gotten a little better. The HR lady was acquired when Wand purchased another company. All of the members of that company still have jobs.

    The ownership has a separate bathroom only they can use. The public bathrooms don't have any paper towels (just hand blowers) and there is seldom soap available. Bathrooms are often crowded since some employees seem to hide there because they hate their jobs that much.

    Help desk people get hired for one shift and can be re-assigned to a different shift after a couple weeks causing employees to have to quit.

    There are things far worse than this regarding specific management that I refuse to go into more detail.

    Advice to ManagementAdvice

    Management is too ignorant to do what they need to do. Other reviewers had suggested it, but it will never change because it is a family run business.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for WAND Corporation

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