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There are newer employer reviews for WAND Corporation

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Helpful (6)

Worst company you can imagine!!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Help Desk in Eden Prairie, MN
Former Employee - Help Desk in Eden Prairie, MN
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at WAND Corporation full-time (Less than a year)

Pros

There are people there who truly want to do the right thing although afraid to as it is frowned upon to stand up for what's right. There are people who want to believe that things will get better. There have been some new people brought in the door who are desperately trying to help.

Cons

There is a strong concern in the senior leadership team related to the entitlement attitude, lack of leadership and vision, lack of integrity, lack of accountability in most areas, lack of teamwork unless pointing fingers counts, and extremely poor treatment of employees. It appears as though anyone brought in who actually makes changes for the better doesn't last long before being driven away or simply leaving frustrated. one department is the dumping ground for all the company's failures. This area gets beat up nonstop. They take all the blame for all the other failures of the company. They have been through roughly nine rounds of leadership as a result. Don’t be exempt or you will certainly be working massive hours. It is a company expectation. the building is disgusting, dirty, massive leaky roof crowded, no parking, parking lot in bad shape... Bottom line there is nothing good about this building except the nice income for the owners and I am sure you can guess who owns it.

Advice to Management

You need some significant changes and you know who and what they are. If you tolerate the behavior much longer you won't have a business. You really have no idea how to run a successful company. Your best bet is to sell while you can. Your priorities of family, wallet, entitlement are certainly not going to help.

Other Employee Reviews for WAND Corporation

  1. Helpful (4)

    The best employees leave.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous (They Would Fire Me) in Eden Prairie, MN
    Current Employee - Anonymous (They Would Fire Me) in Eden Prairie, MN
    Doesn't Recommend
    Disapproves of CEO

    I have been working at WAND Corporation full-time (Less than a year)

    Pros

    Wand has paying customers who don't have enough money to buy a competing software so they keep paying Wand support (help desk) fees.

    Cons

    Management is the worst you'll ever work with. If you are going to be satisfied with the base salary you accept when you accept the job, and you don't need the benefits, and you just keep your head down and type code, you'll be okay. If you're a sales person / account manager you'll get canned if you don't become a help desk specialist (Learn to solve your own customer's problems yourself) or if you aren't the top salesperson in the group. Firings seems to occur frequently despite the help desk being constantly under-staffed. Help desk tickets come in at a flooding rate. There is maybe a single employee who has been there over 10 years and he subscribes to the ownership's management style. (Not a compliment). Management is abrasive and likes to get in verbal arguments in front of the employees. As an employee you can either take it and be publicly humiliated or argue back and risk being fired on the spot or harassed further. Managements response to upset employees is "they should be thankful they have a job". This trumps any faults on managements behalf or any workplace issues. Very few female employees were ever hired until a "newer age" managers spent stints there hiring some females. Since then it has gotten a little better. The HR lady was acquired when Wand purchased another company. All of the members of that company still have jobs. The ownership has a separate bathroom only they can use. The public bathrooms don't have any paper towels (just hand blowers) and there is seldom soap available. Bathrooms are often crowded since some employees seem to hide there because they hate their jobs that much. Help desk people get hired for one shift and can be re-assigned to a different shift after a couple weeks causing employees to have to quit. There are things far worse than this regarding specific management that I refuse to go into more detail.

    Advice to Management

    Management is too ignorant to do what they need to do. Other reviewers had suggested it, but it will never change because it is a family run business.


  2. Helpful (4)

    Truly sad, unhealthy environment

    • Culture & Values
    Current Contractor - Anonymous Contractor in Eden Prairie, MN
    Current Contractor - Anonymous Contractor in Eden Prairie, MN

    I have been working at WAND Corporation as a contractor (More than 3 years)

    Pros

    Good co workers who try hard to make a difference.

    Cons

    Turn over rate insane Always Get rid of people that make a difference Software is the reason for so many issues but blame it on everything/everyone else Owners will tell you one thing and do another Owners care ONLY about themselves and their money Unhappy customers Hazardous building Always blame the employees when things go wrong but half the time a paticular owner told you to do it a paticular way. It always comes back to bite you. They have a free lunch club for "special" people every single day. If your not special too bad. Owners bring their kids in and they run wild every Friday and disrupt business.

    Advice to Management

    You should really take a look at all these reviews. Each person that has posted has pretty much posted the same thing over and over again. Please really take a look at what you are doing. Obviously there is an issue.


There are newer employer reviews for WAND Corporation
There are newer employer reviews for WAND Corporation

See Most Recent

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