There are newer employer reviews for WAND Corporation

3 people found this helpful  

The best employees leave.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous (They Would Fire Me) in Eden Prairie, MN
Current Employee - Anonymous (They Would Fire Me) in Eden Prairie, MN

I have been working at WAND Corporation full-time (less than an year)

Pros

Wand has paying customers who don't have enough money to buy a competing software so they keep paying Wand support (help desk) fees.

Cons

Management is the worst you'll ever work with. If you are going to be satisfied with the base salary you accept when you accept the job, and you don't need the benefits, and you just keep your head down and type code, you'll be okay. If you're a sales person / account manager you'll get canned if you don't become a help desk specialist (Learn to solve your own customer's problems yourself) or if you aren't the top salesperson in the group.

Firings seems to occur frequently despite the help desk being constantly under-staffed. Help desk tickets come in at a flooding rate. There is maybe a single employee who has been there over 10 years and he subscribes to the ownership's management style. (Not a compliment).

Management is abrasive and likes to get in verbal arguments in front of the employees. As an employee you can either take it and be publicly humiliated or argue back and risk being fired on the spot or harassed further.

Managements response to upset employees is "they should be thankful they have a job". This trumps any faults on managements behalf or any workplace issues.

Very few female employees were ever hired until a "newer age" managers spent stints there hiring some females. Since then it has gotten a little better. The HR lady was acquired when Wand purchased another company. All of the members of that company still have jobs.

The ownership has a separate bathroom only they can use. The public bathrooms don't have any paper towels (just hand blowers) and there is seldom soap available. Bathrooms are often crowded since some employees seem to hide there because they hate their jobs that much.

Help desk people get hired for one shift and can be re-assigned to a different shift after a couple weeks causing employees to have to quit.

There are things far worse than this regarding specific management that I refuse to go into more detail.

Advice to ManagementAdvice

Management is too ignorant to do what they need to do. Other reviewers had suggested it, but it will never change because it is a family run business.

Doesn't Recommend
Disapproves of CEO

37 Other Employee Reviews for WAND Corporation (View Most Recent)

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  1. 3 people found this helpful  

    Truly sad, unhealthy environment

    • Culture & Values
    Current Employee - Anonymous Employee in Eden Prairie, MN
    Current Employee - Anonymous Employee in Eden Prairie, MN

    I have been working at WAND Corporation as a contractor (more than 3 years)

    Pros

    Good co workers who try hard to make a difference.

    Cons

    Turn over rate insane
    Always Get rid of people that make a difference
    Software is the reason for so many issues but blame it on everything/everyone else
    Owners will tell you one thing and do another
    Owners care ONLY about themselves and their money
    Unhappy customers
    Hazardous building
    Always blame the employees when things go wrong but half the time a paticular owner told you to do it a paticular way. It always comes back to bite you.
    They have a free lunch club for "special" people every single day. If your not special too bad.
    Owners bring their kids in and they run wild every Friday and disrupt business.

    Advice to ManagementAdvice

    You should really take a look at all these reviews. Each person that has posted has pretty much posted the same thing over and over again. Please really take a look at what you are doing. Obviously there is an issue.

  2. 5 people found this helpful  

    Not a place to work if you are looking for stability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Management Position in Eden Prairie, MN
    Current Employee - Middle Management Position in Eden Prairie, MN

    I have been working at WAND Corporation full-time (more than 3 years)

    Pros

    Great co-workers (non-executives)
    Possibility of "great-ness" if they changed they way they ran things

    Cons

    Executives (mostly all Perrill's) are in it for themselves and don't seem to care for their employee's or value their input.
    Benefits are the worst out there by any company, they may as well not even offer them that's how bad they are.
    Their "big picture" mentality is always going to keep them from succeeding, exec's seem to expect to much and promise what they cannot deliver.
    "Key" management in certain area's are clueless as to what needs to be done or how to create successful processes.

    Advice to ManagementAdvice

    This company depends to much on the "higher up's" and not enough on the people who make a difference. Layoff's and firing's seem to be a staple in what your company is all about; which is a shame because if you gave people enough time you would be bound for greatness!
    Over my time there I have saw many come and many go. There are people who should have been offered incentive to stay, positions that were eliminated that were needed and would have made a world of good, and big layoff's in area's where they couldn't be afforded.
    In my opinion you hold on to some employee's because of "loyalty" (HR for example) when those hours could be cut. Because it's family owned you pay yourselves enormous salaries, when if you took a cut yourself you could keep some of those "key" people and not have to let others go.
    It is sad to say that this is not a company to work for if you are looking for stability as the sad truth is you probably will not last more that 5 months. I wish I had a better review of this company because they could do great things, but they always let the good ones with idea's go and never allow them to grow.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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