There are newer employer reviews for WAND Corporation
There are newer employer reviews for WAND Corporation

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Helpful (4)

The best employees leave.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous (They Would Fire Me) in Eden Prairie, MN
Current Employee - Anonymous (They Would Fire Me) in Eden Prairie, MN
Doesn't Recommend
Disapproves of CEO

I have been working at WAND Corporation full-time (Less than a year)

Pros

Wand has paying customers who don't have enough money to buy a competing software so they keep paying Wand support (help desk) fees.

Cons

Management is the worst you'll ever work with. If you are going to be satisfied with the base salary you accept when you accept the job, and you don't need the benefits, and you just keep your head down and type code, you'll be okay. If you're a sales person / account manager you'll get canned if you don't become a help desk specialist (Learn to solve your own customer's problems yourself) or if you aren't the top salesperson in the group. Firings seems to occur frequently despite the help desk being constantly under-staffed. Help desk tickets come in at a flooding rate. There is maybe a single employee who has been there over 10 years and he subscribes to the ownership's management style. (Not a compliment). Management is abrasive and likes to get in verbal arguments in front of the employees. As an employee you can either take it and be publicly humiliated or argue back and risk being fired on the spot or harassed further. Managements response to upset employees is "they should be thankful they have a job". This trumps any faults on managements behalf or any workplace issues. Very few female employees were ever hired until a "newer age" managers spent stints there hiring some females. Since then it has gotten a little better. The HR lady was acquired when Wand purchased another company. All of the members of that company still have jobs. The ownership has a separate bathroom only they can use. The public bathrooms don't have any paper towels (just hand blowers) and there is seldom soap available. Bathrooms are often crowded since some employees seem to hide there because they hate their jobs that much. Help desk people get hired for one shift and can be re-assigned to a different shift after a couple weeks causing employees to have to quit. There are things far worse than this regarding specific management that I refuse to go into more detail.

Advice to Management

Management is too ignorant to do what they need to do. Other reviewers had suggested it, but it will never change because it is a family run business.

Other Employee Reviews for WAND Corporation

  1. Helpful (4)

    Truly sad, unhealthy environment

    • Culture & Values
    Current Contractor - Anonymous Contractor in Eden Prairie, MN
    Current Contractor - Anonymous Contractor in Eden Prairie, MN

    I have been working at WAND Corporation as a contractor (More than 3 years)

    Pros

    Good co workers who try hard to make a difference.

    Cons

    Turn over rate insane Always Get rid of people that make a difference Software is the reason for so many issues but blame it on everything/everyone else Owners will tell you one thing and do another Owners care ONLY about themselves and their money Unhappy customers Hazardous building Always blame the employees when things go wrong but half the time a paticular owner told you to do it a paticular way. It always comes back to bite you. They have a free lunch club for "special" people every single day. If your not special too bad. Owners bring their kids in and they run wild every Friday and disrupt business.

    Advice to Management

    You should really take a look at all these reviews. Each person that has posted has pretty much posted the same thing over and over again. Please really take a look at what you are doing. Obviously there is an issue.


  2. Helpful (5)

    Dismal,Unprofessional, Sad,Lack of leadership - DO NOT WORK HERE

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support in Eden Prairie, MN
    Current Employee - Technical Support in Eden Prairie, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at WAND Corporation full-time (More than a year)

    Pros

    Very good people who have given their time and Life to a company that will never appreciate them.

    Cons

    Leadership team that is manic Ever changing vision... No one knows what they are doing or why. Unhappy customers Unhealthy work expectations. If your not working then you are a slacker.. 45 hours a week at a minimum

    Advice to Management

    Sell the company and go away. Let someone who know what they are doing fix the mess that you have all created. Give the people how have worked for you a chance to save their jobs.


There are newer employer reviews for WAND Corporation
There are newer employer reviews for WAND Corporation

See Most Recent

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