WDS UK

  www.wds.co
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58 Employee Reviews (View Most Recent)

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  • Culture & Values
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Decent place ot get a paycheck

Customer Care Representative (Former Employee) Boise, ID

ProsGood training and regular pay.

ConsNot employee focused. I got orphaned (left without a supervisor to report to or get assistance from) and they TOLD me they were working on the issue, but it finally took a supervisor realizing I had no support putting in a request to have me report to him. I have NO idea what the other guys were doing, if anything, to help me. Short lunch break.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Could have been wonderful

    Mobile Internet Tech (Former Employee) Kirkland, WA

    I worked at WDS UK full-time for more than a year


    Pros: Great pay., four tens as an option. Cons: Too much trust in mangers who didn't know what they were doing. No paper on the floor… Advice to Senior Management: Trust your employees more. You hired them because they know… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Great place to learn customer service skills and gain experience in technical support.

    Technical Support Agent (Current Employee) Boise, ID

    I have been working at WDS UK full-time for less than a year


    Pros: You learn how to troubleshoot technology properly and also learn how to deal with all types of customers. flexible hours and great while going to… Cons: Having to deescalate angry and abusive customers is the only… Advice to Senior Management: update our computer systems and not run updates in the… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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