WEST

  www.westofwindsor.com
  www.westofwindsor.com
There are newer employer reviews for WEST

1 person found this helpful  

Good money, easy job, horrible management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Associate in Spokane, WA
Former Employee - Customer Service Associate in Spokane, WA

I worked at WEST full-time (more than an year)

Pros

Fairly good pay for an unskilled job, decent benefits, guaranteed 40 hours, nice building.

Cons

Extremely belittling and demeaning management, no room for advancement or promotion. Management views Tier 1 employees as disposable. Downtown location has to pay Diamonds ridiculous parking rates.

Advice to ManagementAdvice

Give team leads classes on constructive criticism, otherwise they will belittle their team members when going over QA's.

Begin valuing your employees more. Granted, in this economy if someone screws up, there are 25 people waiting to take their place, but wouldn't it be more cost effective to train less often and have a higher employee retention?

Offer a discounted parking pass to employees.

Doesn't Recommend
Negative Outlook
No opinion of CEO

32 Other Employee Reviews for WEST (View Most Recent)

Sort: Rating Date
  1.  

    Great Part Time Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Work At Home in Omaha, NE
    Current Employee - Work At Home in Omaha, NE

    I have been working at WEST

    Pros

    flexible schedule, easy work, there is good support from peers

    Cons

    the pay is horrible, and there is an over kill on e-mail, we get over 10 emails a day with the same information

    Recommends
    No opinion of CEO
  2.  

    Local team good to work with, company stuck in politics and out dated bureaucracy. Hard to get something going.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WEST part-time (more than 3 years)

    Pros

    Local team of good people. Attempting to move to outcome oriented projects over money. Pay is good. Training and development

    Cons

    Admin, invoices or staff changes can take weeks or months to get through. Timesheets. Hard to get up to date equipment and management stuck in outdated ways.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for WEST

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