WEST

www.westofwindsor.com
There are newer employer reviews for WEST

 

Real Work from home opportunity

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Work At Home Agent in Miami, FL
Current Employee - Work At Home Agent in Miami, FL

I have been working at WEST full-time (more than a year)

Pros

Working around your own life schedule! No traffice, No fuel, No toll expenses and no work attire cost!

Cons

Very low pay and having to watch the hours when they are posted to make sure you have work!

Advice to ManagementAdvice

Find a way to help spread the hours out evenly. Offer more training options.

Recommends
Neutral Outlook
No opinion of CEO

34 Other Employee Reviews for WEST (View Most Recent)

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  1. 1 person found this helpful  

    Good money, easy job, horrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Spokane, WA
    Former Employee - Customer Service Associate in Spokane, WA

    I worked at WEST full-time (more than a year)

    Pros

    Fairly good pay for an unskilled job, decent benefits, guaranteed 40 hours, nice building.

    Cons

    Extremely belittling and demeaning management, no room for advancement or promotion. Management views Tier 1 employees as disposable. Downtown location has to pay Diamonds ridiculous parking rates.

    Advice to ManagementAdvice

    Give team leads classes on constructive criticism, otherwise they will belittle their team members when going over QA's.

    Begin valuing your employees more. Granted, in this economy if someone screws up, there are 25 people waiting to take their place, but wouldn't it be more cost effective to train less often and have a higher employee retention?

    Offer a discounted parking pass to employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Mired in rules.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Rocky Mount, NC
    Current Employee - Customer Service Associate in Rocky Mount, NC

    I have been working at WEST full-time (less than a year)

    Pros

    There is a generous incentive program and overtime is guaranteed. It is very easy to work more than 40 hrs/week and rack up the overtime.

    Cons

    Very easy to get fired for almost any infraction of the rules which are very strict.

    Advice to ManagementAdvice

    Clearly post the rules with examples of unacceptable and acceptable behavior. Consider improving the look and feel of the facilities as working in such a bare bones environment doesn't boost morale and improve attitudes.

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for WEST

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