WTS International

  www.wtsinternational.com
  www.wtsinternational.com
There are newer employer reviews for WTS International

2 people found this helpful  

Shady pay scale practices and poor managers

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Massage Therapist in New York, NY
Current Employee - Massage Therapist in New York, NY

I have been working at WTS International part-time (more than an year)

Pros

Not sure this is good, headquarter presence low to non-existent and the location is quiet.

Cons

Hire managers with poor people and organizational skills. Intimidation and retaliation from management is common. No HR present locally.
Massage Therapist have a commission pay structure which includes product selling. It is very difficult to move up in pay structure scale or even maintain your rate, since percentage goals are high and discounted services are reduced from your pay. If you are given a discounted service to perform your pay is reduced in more ways than one. If you don't maintain an average ticket price you pay can be reduced. Evaluation is every 90 days. The stress to perform sometimes caused friction among therapist. There is no team building, but they say they want team players.
They don't tell you how the average ticket total is calculated, but make you sign a contract saying your pay is based on net average ticket total.

Advice to ManagementAdvice

Be fair with your therapist. You pay your managers and support staff a decent salary then nickle and dime the therapist, the people who bring in the money.

Doesn't Recommend
Negative Outlook

20 Other Employee Reviews for WTS International (View Most Recent)

Sort: Rating Date
  1.  

    A Decent Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Marketing Coordinator in Los Angeles, CA
    Current Employee - Marketing Coordinator in Los Angeles, CA

    I have been working at WTS International

    Pros

    There is a lot of contact with senior management and a lot of support from the corporate office.

    Cons

    It is very difficult to move up in this company, especially if you start at the bottom. A lot of the hard work done by junior employees seems to get overlooked.

    Advice to ManagementAdvice

    More attention should be paid to the work done by employees. There needs to be more information about opportunities for growth.

  2.  

    Great Spa, WTS working hard to make it exceptional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Massage Therapist in Manalapan, FL
    Former Employee - Massage Therapist in Manalapan, FL

    I worked at WTS International

    Pros

    Great Pay
    Great Environment
    Good communication
    Good team building and morale building

    Cons

    Shaky on benefits, none when I was there as a fulltime employee, but always hearing that it was in the works
    Pushing the selling of products on Massage Therapists during treatments with guests, and then basing the massage therapist income on their selling, typically massage therapist don't sell products so much, upgrades yes, but not products

    Advice to ManagementAdvice

    You're doing great, just make sure the therapists are judged more on their massage skills than the selling.

    Recommends
There are newer employer reviews for WTS International

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