There are newer employer reviews for WTS International
There are newer employer reviews for WTS International

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Helpful (2)

Shady pay scale practices and poor managers

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Massage Therapist in New York, NY
Current Employee - Massage Therapist in New York, NY
Doesn't Recommend
Negative Outlook

I have been working at WTS International part-time (More than a year)

Pros

Not sure this is good, headquarter presence low to non-existent and the location is quiet.

Cons

Hire managers with poor people and organizational skills. Intimidation and retaliation from management is common. No HR present locally. Massage Therapist have a commission pay structure which includes product selling. It is very difficult to move up in pay structure scale or even maintain your rate, since percentage goals are high and discounted services are reduced from your pay. If you are given a discounted service to perform your pay is reduced in more ways than one. If you don't maintain an average ticket price you pay can be reduced. Evaluation is every 90 days. The stress to perform sometimes caused friction among therapist. There is no team building, but they say they want team players. They don't tell you how the average ticket total is calculated, but make you sign a contract saying your pay is based on net average ticket total.

Advice to Management

Be fair with your therapist. You pay your managers and support staff a decent salary then nickle and dime the therapist, the people who bring in the money.

Other Employee Reviews for WTS International

  1. A Decent Company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Coordinator in Los Angeles, CA
    Current Employee - Marketing Coordinator in Los Angeles, CA

    Pros

    There is a lot of contact with senior management and a lot of support from the corporate office.

    Cons

    It is very difficult to move up in this company, especially if you start at the bottom. A lot of the hard work done by junior employees seems to get overlooked.

    Advice to Management

    More attention should be paid to the work done by employees. There needs to be more information about opportunities for growth.


  2. Great Spa, WTS working hard to make it exceptional

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Massage Therapist in Manalapan, FL
    Former Employee - Massage Therapist in Manalapan, FL
    Recommends

    Pros

    Great Pay Great Environment Good communication Good team building and morale building

    Cons

    Shaky on benefits, none when I was there as a fulltime employee, but always hearing that it was in the works Pushing the selling of products on Massage Therapists during treatments with guests, and then basing the massage therapist income on their selling, typically massage therapist don't sell products so much, upgrades yes, but not products

    Advice to Management

    You're doing great, just make sure the therapists are judged more on their massage skills than the selling.


There are newer employer reviews for WTS International
There are newer employer reviews for WTS International

See Most Recent

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