Wachovia – “It's going...going...gone!!!!!”

Pros

Great benefits
Pay is great
Unbeatable customer service
Looked forward to going to work
Managers were motivating
Great work/life balance

Cons

All that just got flushed! Wells is in town, and the wagon won't stop until all of the top talent has left the building. The environment has become tense at best, and there is no motivation (well except you may lose your job if you don't hit goal). Wells Fargo thinks the wagon is the key... Hey wake up and smell the roses. The employees are the ones bringing in that business. If there were no employees, that red and gold sign wouldn't bring in anyone. And when you run off those employees, you will lose those clients if the employee heads to a competitor. All banks offer the same services and products. It is the people that make customers choose one bank over another, and location plays a big role as well. Sit on your ethics, because Wells just wants to ensure that the tick marks are achieved. The employees are a number and so are the customers. Many employees have tried to stick with the bank and keep a good attitude about the merger, but I see more and more distatste each day.

Advice to Senior Management

How about a little upfront honesty about what is going to happen. If you are going to demote or cut salaries just say so. If the sell is more important than the customer come out with it. It's all over your face anyway. Don't forget what makes companies great. It's not the lettering on the sign or the silly mascots. It's the PEOPLE. The people are the ones bringing the business in and making money for the company and the shareholders. Times are tough and you can't just quit, but there needs to be some understanding that the same goals met during good economic times are not possible now. Your good employees are the ones leaving, and you will be left with the worthless, unprofessional ones if you don't reassure and take care of the hard workers. And use ethics!!!! Everytime I turn around, Wells Fargo has another high ranking officer in the spotlight with Goober written all over his face. Get it together!!!