Pros

great benefits - expensive though -

Cons

to much pressure to sell things to customers who do not want or need them. the emphasis is no longer on customer service and banking but on selling and how much money you can bring in. I can only wonder how many more years wachovia will last as #1 in customer service

Advice to Senior Management

your only doing what you have to, push push push to sell sell sell there's nothing you can do until the big guys change it. carry on