Pros

Good work hour, good balance between work and life. Wachovia really cared about customer service process...every procedure is desinged to make sure cusotmer has a pleasant experience.

Cons

Not career development., not enough training.

Advice to Senior Management

Manage people, not sales goal. Sales goal will come as result of good people coaching. Plus, one day I meet with client, I am not going to have my name on that client's will.